Tassie Libs try for NBN feedback

By Ry Crozier on Dec 2, 2010 3:13 PM
Filed under Telco/ISP

Sans "Labor spin".

Tasmanian Liberal Senator Richard Colbeck has distributed a survey to 1,700 residents and businesses in the NBN trial area of Smithton to get feedback "from everyday users, without Labor spin."

Colbeck said he sought data on the installation process, whether or not they had signed up to an ISP for the fibre network and how satisfied they were with the service.

He urged residents and businesses to return the forms.

"This feedback is an important part of the Coalition's community consultation process," he said. "I look forward to the responses."

Colbeck claimed to have had "a number of people from the [Smithton] area contact [him] in recent weeks, some who are satisfied and some who are most unhappy about the NBN."

"It is important to gather comprehensive feedback of the trial given the NBN is the costliest infrastructure project in Australia's history," he said.

"My survey is designed for Smithton residents and businesses to speak their minds about their experience with the NBN."

9 comments in this discussion

"Thank you, Senator Colbeck. My compliments on this good and happily quite unbiased survey, which is a refreshing change from the disingenuous sniping we have seen from some quarters. It would be ..."

By umbria

Tags

tasmania, liberal, colbeck, nbn, smithton, feedback

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Comments: 9

mad1k5 Dec 2, 2010 4:23 PM	This is quiet funny :D "Without Labor Spin" and yet coming from a Liberal Minister ??? Maybe we should see coming from a More Independent Department like the TIO for example ?
Corsair Dec 2, 2010 5:06 PM	I don't see any harm in this survey. As long as we get a good view of the results. I don't see the silent hilarity (yes ...I was making a comment on your use of "quiet" instead of "quite"). :P
Ace Dec 2, 2010 5:52 PM	What we need to see are the questions. Do you think they may be a little 'loaded'? Like: a) Describe the problems you encountered with your outrageously expensive NBN connection. b) Are you happy that $43 billion of YOUR dollars are being wasted on this so-called 'fast-internet'?
umbria Dec 2, 2010 7:35 PM	c) Would you rather have a hospital or surf the net faster? [which fails to acknowledge that tele-monitoring will in time free up many beds and nursing staff] d) Do you use wireless internet? [intended to disparage fixed fibre, failing to distinguish between 3G and local Wi-Fi access, and failing to recognise that wireless will work better across the board when its congestion has been offloaded to fixed connections.] Are we close, Senator Colbeck?
ITnovice Dec 2, 2010 8:54 PM	It seems obvious to me that the Liberals are just wanting the bad feedback so they can discredit Labor. Step 1: Remove Labor spin Step 2: Survey people Step 3: Add Liberal spin (or at the very least give an unbalanced representation of views expressed) Step 4: Blame Labor Step 5: Use the NBN to tell everyone what you did
knuckle Dec 3, 2010 9:54 AM	Anyone got the survey? Or know where I can get it?
anonymous Dec 3, 2010 1:27 PM	All great comments :-) @ITnovice, maybe there could also be an addition to the list - - Step 3a: Release the Liberal spin version to News Corp, who will run it as gospel.
Richard Colbeck Dec 7, 2010 11:43 AM	Hi all, no secrets not even a pseudonym, you are welcome to have a look at the survey, it is at the following address, http://www.richardcolbeck.com.au/cgi-bin/page.cgi?richardS+16 Sorry to disappoint the sceptics.
umbria Dec 7, 2010 5:29 PM	Thank you, Senator Colbeck. My compliments on this good and happily quite unbiased survey, which is a refreshing change from the disingenuous sniping we have seen from some quarters. It would be great if you could publish the results in detail, including numerical breakdowns of each question and a representative set of comments. The comments of those who taken up the service will tell us more than those who refused it, some of whom were wary due to a lack of trusted information. The government has done an appalling job of explaining the benefits of laying fibre in large towns, which also makes wireless work better. Apart from these sparse facts from Labor and NBNCo, there has been precious little factual data on which to judge the pilot in fortunate Tasmania.