Dell has been scrambling to address battery and Wi-Fi issues discovered in its new Windows Phone 7 device, and has promised to offer replacements to affected customers.
Bloggers across the web had complained about picking up Dell Venue Pro phones to find they contained batteries labelled as “Engineering Samples.”
“We have addressed and corrected the oversight and are working with our partners at Microsoft to replace Venue Pro units to ensure people are 100 percent satisfied with their purchase,” the company said on the Direct2Dell blog.
“These are production quality batteries, but were simply mislabelled.”
Perhaps more concerning were the Wi-Fi issues. Dell admitted a software glitch during the manufacturing process had led to problems connecting some Venue Pros to protected Wi-Fi networks.
“The issue affected some of our initial phone shipments and was not a hardware issue or a Windows Phone 7 one,” the company added.
The problem is currently limited to the US, but it is not a good start for one of the world's first Windows Phone 7 devices.
This article originally appeared at itpro.co.uk
Copyright © ITPro, Dennis Publishing
Processing registration... Please wait.
This process can take up to a minute to complete.
A confirmation email has been sent to your email address - SUPPLIED GOES EMAIL HERE. Please click on the link in the email to verify your email address. You need to verify your email before you can start posting.
If you do not receive your confirmation email within the next few minutes, it may be because the email has been captured by a junk mail filter. Please ensure you add the domain @itnews.com.au to your white-listed senders.