Virgin Blue booking systems offline

 

IT upgrade underway.

Virgin Blue has axed 16 flights today as it upgrades its booking and check-in systems in the wake of a major IT failure last month.

Online and telephone reservations services, as well as web and kiosk check-in services were scheduled to be offline until 5am tomorrow as part of the upgrade.

The airline claimed there were "no major delays or long queues at airports" today as a result of the IT maintenance work.

Its web check-in service carried an image of a computer with a yellow post-it note taped to the front promising the service would be "back soon".

click to view full size image

Virgin Blue blamed IT outsourcer Navitaire for the initial reservations and check in systems outage that left thousands of passengers stranded.

Copyright © iTnews.com.au . All rights reserved.


Virgin Blue booking systems offline
"Blame Navitaire if it makes Virgin Blue executives feel better ...blame the mechanics if the B737 engines fail ..!"
By johnpro2
 
 
 
Comments: 2
leroyszorc
Oct 6, 2010 9:41 PM
Virgin Blue's schedule could suffer a second day of chaos with the computerised airlines reservations and check-in systems still offline Sunday evening.
http://renadexsite.com


johnpro2
Oct 8, 2010 1:31 PM
Blame Navitaire if it makes Virgin Blue executives feel better ...blame the mechanics if the B737 engines fail ..!
Comments have been disabled for this article.
 
 
 
Top Stories
Australian miners send drones to work
In-depth: Unmanned aerial vehicles in the resources sector.
 
The New Zealand telco problem
Opinion: Could Telstra save Kiwi telcos?
 
IT price probe to 'name and shame' gougers
Industry ducking the issue, committee claims.
 
Sign up to receive iTnews email bulletins
   FOLLOW US...

Latest VideosSee all videos »

Latest Comments
Polls
Should the Government enact new legislation to protect copyright holders in the digital age?

   |   View results
Yes
  20%
 
No
  80%
TOTAL VOTES: 486

Vote