QLD Health mulls payroll audits

 

Completes SAP payroll decentralisation.

Queensland Health said it would be at least November until it publicly released audit reports on payroll software systems and the future of shared services following a bungled implementation in June.

Two independent audits were commissioned in the wake of the bungled implementation, which had resulted in more than 35,000 payroll anomalies.

The software system - which combined WorkBrain rostering software and SAP - was reviewed against other common systems by Ernst and Young.

The future of whole-of-government IT provider CorpTech was also being reviewed by PriceWaterhouseCoopers.

"I can confirm the Government has now received both of those reports," Queensland's Deputy Premier and Minister for Health Paul Lucas said today.

"The Government expects to respond to the reports by the end of November, following extensive consultation with unions, as well as directly with our staff."

The reports and the Government's response would be considered by Cabinet before being released publicly, he said.

Lucas said the department had returned to a local payroll model as promised, where data was processed at individual hubs linked to local hospitals.

"We said that after consultation with staff and unions, we would move to phase in a personalised, more localised health payroll model over three months - and that's what we have done," he said.

"Of course, this isn't a silver bullet fix, but we hope it will make a real difference to the day to day experience our hard working staff have when they interact with payroll.

"We are working very closely with our payroll staff and their unions to get this right."

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QLD Health mulls payroll audits
"I'd bet money no-one from Qld Health will be blamed, the contractors will get it in the neck instead. More than anything else, it will end up being a case of miscommunication between the bigwigs ..."
By Ezy2Confuze
 
 
 
Comments: 2
johnpro2
Oct 2, 2010 10:50 AM
Many major enterprise resource projects come in well over budget ...or simply do not work.

SAP has form for bungling big jobs ..sent one family mid range company in the USA bankrupt as just one small example of major stuff ups . They are not involved in the fibre optics roll out here in Oz ..lets hope not.

Even so ..any big IT project is statistically more likely to fail than succeed first time round.

Ezy2Confuze
Oct 4, 2010 3:34 PM
I'd bet money no-one from Qld Health will be blamed, the contractors will get it in the neck instead.

More than anything else, it will end up being a case of miscommunication between the bigwigs at Qld Health and the suppliers, a case of not having the core requirements beeded down and too many extra wants added along the way, cuasing delays and extra labour costs. The usual thing that happens with these larger projects.
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