ANZ sneaks out iPhone banking app

 

Sends money via mobile phone numbers.

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ANZ has released an iPhone application that allows customers to send money to anyone with an Australian bank account using only their mobile phone number as an identifier.

It is the first application launched by a major Australian bank that offers a "pay by mobile" function, which allows users to pay a third party without knowing the recipient's bank account number. 

Users of the application, called goMoney, simply enter the mobile number of the person they wish to pay, and the amount.

For existing goMoney customers registered for the service, payment is enabled automatically.

Payment recipients who aren't customers of ANZ receive a text message with a website to visit to finalise the payment into an account of their choice.

After almost 12 months in development, the bank quietly launched the application into the iTunes store yesterday.

The application is currently the number one free app in the finance category on iTunes and is moving up the list of all free applications, sitting at 27.

The native iPhone application is separate to the bank's optimised mobile banking service, and replaces traditional account numbers and passwords with a four digit PIN.

The service is being offered with no fees, but excludes BPAY payments, and will not work on iPhones that have been jailbroken.

To address security concerns, ANZ is extending its Internet banking guarantee to the service, promising to reimburse customers for any unauthorised transactions in cases where the customer doesn't contribute to the loss and notifies ANZ promptly.

Timely market entrance

A mobile commerce survey conducted by vendor Sybase 365 earlier this year found the most popular service phone users seek from their bank is alerts about potentially fraudulent transactions on their accounts.

The survey, which included opinions on mobile commerce by consumers in sixteen countries, including Australia, found 30 percent of mobile users have used their handset to conduct mobile banking. It found 13 percent of Australians use mobile banking at least once a week. Nearly 50 percent in the Asia Pacific region are interested in paying for things such as tickets, using their mobile device

The release comes on the back of ANZ's trial of a service that allows retailers to take credit card payments via a mobile device.

ANZ said in April it hoped the ePos Mobile application would be made available in iTunes by June, but the deployment appears to have been delayed.

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"You might want to check out an Australian based SMS payment service that is already doing this http://www.mhits.com.au . While this ANZ application is very clever, and well pitched, it still ..."
By roymallard@yahoo.com.au
 
 
 
Comments: 4
dbareis
Aug 27, 2010 5:18 PM
Yep, please let me know when there is an Android version :-)
Bob
Aug 30, 2010 9:50 AM
iPhone IS the market. The cost of developing software is large because you have to warrant the software works on the devices it will be used on. That is almost impossible with Open Source because you can't test it on every device and you risk bad reviews. That's why Open Source will never be mainstream. Sorry, that's reality.
rsgooch
Aug 30, 2010 4:32 PM
bob as you a read this web page it is a very good chance that is being hosted on open source software. As a matter of fact probably a large majority of the web page you view are hosted, served, and emailed to you on open source software. I am pretty sure the term mainstream is highly applicable to open source software.

As far as Android goes. It is reported in the US that Android sales have outpaced the iPhone as reported here http://gigaom.com/2010/08/02/android-sales-overtake-iphone-in-the-u-s/. I am sure there will be and android version of this software soon.

roymallard@yahoo.com.au
Aug 31, 2010 3:28 PM
You might want to check out an Australian based SMS payment service that is already doing this http://www.mhits.com.au.

While this ANZ application is very clever, and well pitched, it still relies on the non-real time banking system for switching payments. mHITs is instantaneous (like PayPal). Most mobile payment based systems that focus on an application driven user experience have failed the world over - aka Obopay etc. The mHITs approach uses ubiquitous SMS which for small transaction is ideal.

Interesting ACMA report here shows users prefer SMS for mobile payments and not apps:

http://www.acma.gov.au/webwr/_assets/main/lib311865/community%20research%20into%20attitudes%20towards%20the%20use%20of%20mobile%20payment%20services%201%20july%202010.pdf

SMS is also the model preferred in developing markets for the unbanked which is a huge market for mobile payments.

Congrats to ANZ on being an innovator! Wish the other banks is Australia would be this adventurous.
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