Google fixes Gmail's spam-like error

 

One last Groundhog Day.

Google has reassured Gmail users that their emails will not continue to be re-sent over and again. 

Since Tuesday, dozens of Google's webmail customers have complained of emails being re-sent without their command.

Today Google said its engineers had found the "root cause" of the problem, but warned that Groundhog Day might come around one last time. 

"The messages of yours that were re-sent automatically over the past few days may be re-sent once today if they have not been already, but should not be re-sent again after the one time today," a Google employee named Mr Evan wrote today on its support forum

Google claimed that the flaw was "an isolated issue", but conceded that it had caused some "uncomfortable situations". 

A user was concerned Google's error threatened his business relationships. 

"Three recipients of my gmail messages (sent using firefox) have complained that they are recieving the same message three to four times over. And they want me to do something about it! Gmail, please help as these are important business clients," the user wrote on Google's forum.  

"Painful problem when you are unintentionally harassing business contacts," another user wrote.

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Google fixes Gmail's spam-like error
"and I know many who are businesses, who use it 'free' and as far as I care - they get what they pay for. Agreed that the article should mention if paid up customers were effected, or just the ..."
By RaTTyRaTT
 
 
 
Comments: 3
Res
Aug 27, 2010 8:24 AM
Why the hell anyone uses gmail for business mail I'll never know, these people DESERVE everything they get, don't be a tightXXX, get your own local based host with mail. I for one WRT business, would not take seriously anyone who uses any freemail account.

But, that said, this mess is just yet another addition to gmails incompetence and ongoing stuff ups, more of a reason I no longer pitty anyone who uses gmail.
pameacs
Aug 27, 2010 11:13 AM
Wow you are tough, but you forgot that a lot of businesses and Universities have a paid for service, no different to outsourcing to any hosted service as many do. What is not stated was this only affecting free gmail or all gmail customers.
RaTTyRaTT
Aug 27, 2010 11:26 AM
and I know many who are businesses, who use it 'free' and as far as I care - they get what they pay for.
Agreed that the article should mention if paid up customers were effected, or just the people who are too cheap to pay for a business grade service.
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