Telstra fined $18.5m for exchange access

 

Kept competitive DSLAM kit out.

Telstra has been fined $18.55 million by the Federal Court for breaching its carrier license and the law by refusing to allow ISPs access to its exchanges.

The long-running court battle with the Australian Competition and Consumer Commission (ACCC) concluded with Justice John Middleton's decision today.

The ACCC and at least one competitor, Optus, welcomed the decision.

Telstra was found to have refused to allow ISPs to install DSLAM kit in seven metropolitan exchanges.

The telco had claimed the main distribution frames in the exchanges were "capped" when there was still capacity available.

"The conduct occurred during a critical time of DSL-based broadband growth," ACCC chairman Graeme Samuel said.

"Telstra had both the incentive, and the ability, to prevent access seekers from deploying their own equipment.

"The purpose of access obligations is to encourage downstream competition for the benefit of consumers.

"The failure to comply with those obligations impedes that competition and therefore harms consumers."

The fine meted out by the Federal Court was less than the $40 million penalty sought by the Australian Competition and Consumer Commission (ACCC).

Justice Middleton fined Telstra $26.5 million in total but gave the carrier a 30 percent discount for its "cooperation, acceptance of responsibility and for implementing a compliance program."

But he found Telstra had shown "no true remorse [for its conduct], nor an appreciation of the seriousness of the admitted contravention."

He was particularly critical of Telstra's compliance policies, finding that from 2006 to 2008, "Telstra took no steps to develop a culture of compliance with its access obligations under the Trade Practices Act and the Telecommunications Act.

"The admitted contraventions demonstrate substantial non-compliance by Telstra with its legal obligations," Justice Middleton said.

Optus director of government and corporate affairs Maha Krishnapillai welcomed the decision.

"Telstra has a very real ability to act unfairly under the present regulatory system, however the damage is done long before Telstra faces any penalties for its actions," he said.

"This result shows that without full, transparent and independently assessed structural separation Telstra will have an ongoing opportunity to seek to significantly damage competition to benefit its own agenda, in this case stopping broadband competitors accessing Telstra's local exchanges."


Telstra fined $18.5m for exchange access
"If their not guilty of this practice with ADSL their guilty of it with ADSL2 & 2+. Our Gladstone (4680)Exchanges are still locked up by Telstra and have been for years. And to Answer Digger11s ..."
By cobrasixtysix
 
 
 
Comments: 5
Ace
Jul 28, 2010 5:29 PM
That wasn't during during the Sol Trujillo dynasty was it? Who'dve fort?
maxama
Jul 28, 2010 7:16 PM
$18.5m is small change for a company that earns BILLIONS. What a joke, your punishment, a slap on the wrist.

Digger11
Jul 29, 2010 7:25 AM
and Deena Schiff, manager of telstra wholesale got
a) fired ?
b) forced to take a demotion ?
c) forced to take a pat cut ?
or d) promoted ????
orangeapple
Jul 29, 2010 11:42 AM
I have personally experienced this EXACT same behaviour from Telstra. I tried to get ADSL at my exchange for approx 12 months through 2 other providers that resell Telstra (Westnet & Internode), Initial applications went in OK but approx 1 week later - No ADSL Available! At the same time up the same street on the same exchange a couple of neighbours got bigpond ADSL connected.

So I re-applied several times, allways the same - can't get ADSL.

Eventually as it was damaging my business badly I had to just connect up with Bigpond, which I did and then the next day churned to Westnet. It cost me $400 to break the contract with Telstra, but it was worth it.

The next week another friend on the same exchange tried to get a NON Telstra ADSL Service - Answer was None available, so he had to go with Bigpond too.

Telstra & Bigpond have terrible service, are hell to deal with, can't communicate amoungst themselves, we have to deal with them every week for our customers, we know that if Telstra or Bigpond are involved, its going to be tough and it will be stuffed up!

Its a shame as I used to work for them a long time ago back when they were a "service" company.

It will not be fixed until the wholesale and retail seperation occurrs.
cobrasixtysix
Jul 29, 2010 12:35 PM
If their not guilty of this practice with ADSL their guilty of it with ADSL2 & 2+. Our Gladstone (4680)Exchanges are still locked up by Telstra and have been for years. And to Answer Digger11s question:

Telstra GMD Business, Deena Shiff, triumphed at the ACCOM Awards with the industry’s top honour when she was named Communications Ambassador for 2010.

(Sourse)
http://www.commsday.com/commsday/?p=1172


Wow, no mention of wrongdoing there.
Straight to the top for Deena
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