Westpac picks Fiserv for new online banking platform

 

St George and Bank SA also get new sites.

Westpac has selected banking technology vendor Fiserv for a new Internet banking platform that will deliver improved online services to more than two million active online banking customers.

The deal extends across Westpac, St George and Bank SA, and will include retail, small business and corporate Internet banking services.

iTNews understands that Westpac's request for proposal for the new platform ran to hundreds of pages, with the contenders eventually coming down to two vendors - Fiserv and Infosys.

Westpac technology group executive Bob McKinnon said the bank chose Fiserv for its "best-in-class platform".

The deal will allow Westpac to enhance its Internet banking offering, as it seeks to catch up with the Commonwealth Bank, which launched an enhanced Internet banking service last year.

Westpac says it will work with Fiserv to offer a "customisable user interface", a feature which the Commonwealth bank rolled out in May 2009.

As part of the deal Fiserv says it will establish a "technology centre of excellence" in Sydney that will house senior strategists and developers.

Westpac announced late last year it would replace its core banking platform with CSC's Hogan platform, which is currently in use by its subsidiary St George Bank.

Earlier this year the bank launched a new look website as part of its online transformation program.

The Westpac deal comes on the back of Fiserv's launch of ZashPay in the US, a service which allows Fiserv online banking users to make person-to-person payments to anyone using only the persons name and email address or mobile phone number.

Fiserv said it would work with Westpac to ensure the new online services interface with "multiple mobile devices".

Copyright © iTnews.com.au . All rights reserved.


Westpac picks Fiserv for new online banking platform
 
 
 
Top Stories
The iTnews Benchmark Awards
Meet the best of the best.
 
Telstra hands over copper, HFC in new $11bn NBN deal
Value of 2011 deal remains intact.
 
Photos: iTnews Benchmark 2015 finalists revealed
Awards alumni gather to celebrate.
 
 
Sign up to receive iTnews email bulletins
   FOLLOW US...
Latest Comments
Polls
Who do you trust most to protect your private data?







   |   View results
Your bank
  39%
 
Your insurance company
  4%
 
A technology company (Google, Facebook et al)
  8%
 
Your telco, ISP or utility
  7%
 
A retailer (Coles, Woolworths et al)
  2%
 
A Federal Government agency (ATO, Centrelink etc)
  20%
 
An Australian law enforcement agency (AFP, ASIO et al)
  14%
 
A State Government agency (Health dept, etc)
  6%
TOTAL VOTES: 1745

Vote
Do you support the abolition of the Office of the Information Commissioner?