Data integrity concerns delay ATO refunds

 

Data format amended for compatibility.

The Australian Taxation Office (ATO) has held back 200,000 tax assessments as it investigates data integrity concerns with its newly implemented IT system.

Previously, it expected to have processed "the majority" of tax returns that had been backlogged by the implementation process by the end of last week.

On Monday, however, Second Commissioner David Butler reported "some minor problems which have delayed us issuing some of those remaining stockpiled refunds and assessments while we ensure the integrity of our data".

The issue arose from the incompatibility of certain data formats with different components of the ATO's new integrated core processing system (ICP).

Affected assessments included those that involved: a baby bonus; entrepreneur tax offset; primary production averaging; exempt foreign employment income; special professional averaging; eligible termination payments; superannuation lump sum payments; and non-resident withholding tax.

No data was expected to have been compromised.

The ATO said it resumed processing the stockpiled refunds and assessments on Tuesday.

"In some situations the format of data under the new system did not interact as well as we had expected with some other systems," Butler told iTnews.

"To fix this, we had to slightly amend the format of our data so that it could interact with the other systems.

"We had to run tests on potential fixes to ensure there would be no unintended or unexpected results which could potentially compromise any data.

"We remain committed to ensure the reliability of our processes even if this slows us down."


Data integrity concerns delay ATO refunds
"Thanks for covering this story which the mainstream media has been ignoring (over 1 million people experienced delays?). I've been waiting over three months for my tax refund. There are many ..."
By halgl002
 
 
 
Comments: 1
halgl002
Mar 20, 2010 2:13 PM
Thanks for covering this story which the mainstream media has been ignoring (over 1 million people experienced delays?). I've been waiting over three months for my tax refund. There are many Australians overseas who are stranded because of processing delays. The ATO still can't tell me when I can expect my refund.
Comments have been disabled for this article.
 
 
 
Top Stories
Vito Forte: A CIO for tough times
Fortescue Metals CIO talks vendor management and innovation.
 
Telstra shifts BigPond email to Windows Live
All data to be migrated to Microsoft cloud.
 
Vodafone Australia churn nears half a million for 2011
British joint owners 'not pleased'.
 
Sign up to receive iTnews email bulletins
   FOLLOW US...

Latest VideosSee all videos »

Latest Comments
Polls
Would you be concerned about your business' email data being hosted offshore?

   |   View results
Yes
  84%
 
No
  16%
TOTAL VOTES: 232

Vote