Opinion: Webjet brings 'cloud' claims back down to earth

 

Ah, no, that's not cloud computing. Sorry.

If ever there was a sign that the 'Cloud Computing' buzzword was confusing just about everybody outside the industry (let alone within it), Webjet managing director David Clarke today made it abundantly clear.

Clarke, who runs one of the country's most successful e-tailers, was so incensed by a story in the Australian Financial Review [paywall] claiming his company had signed a $3 million "cloud computer deal", he put out a statement on the Stock Exchange to refute it.

The story claimed that Webjet.com.au had ordered a "private cloud computing environment" for its web site and ticketing system.

But Clarke quickly informed shareholders that the "cloud computer description is not accurate".

Webjet owned all its own web servers, he assured them - some forty physical machines and 100 virtual machines.  The fact that they are "massively scalable" and managed within a third party data centre operated by Macquarie Telecom does not make it 'cloud computing', he said.

Clarke told iTnews that somewhere between Macquarie Telecom mentioning the word "cloud" in its press release to the AFR and the journalist writing the story, somebody "totally screwed up."

"Its gobbledegook headline stuff," he said.

"We won't be putting the core of our business in a cloud anytime soon, I can assure you."

iTnews has since witnessed the Macquarie Telecom press releases sent to the AFR, which uses the word "cloud" seven times.

Hot air

Clarke's comments reinforce the opinion of Longhaus analyst Sam Higgins, who controversially told iTnews in August 2009 that most vendors touting a 'cloud' solution were misunderstanding the term.

"When you scratch beyond their use of the word 'cloud', you find they are offering nothing more than the provision of virtual servers," Higgins said at the time. "They are not offering truly elastic computing power."

Under the virtual server provisioning model, the customer is allocated a pre-defined server image from the service provider, plus access to a control panel or interface for the managing of what the customer chooses to do with the virtual server. This, Higgins had said, is not cloud computing.

"Just because something is virtual, it doesn't instantly make it a cloud computing offering."

The confusion is exacerbated by the tendency for Software-as-a-service (SaaS) plays and Platform-as-a-service plays to also run under the banner of "cloud computing".

Higgins is of the opinion that for simplicity's sake, the 'Cloud Computing' term should only apply to "infrastructure-as-a-service" - raw compute power on demand.

What do you think? Does virtual servers equal "cloud computing"? Do you only need a few virtual machines to say you've got a "private cloud"? Should the definition of cloud computing include SaaS and PaaS? Please comment below.


Opinion: Webjet brings 'cloud' claims back down to earth
"We need an accurate definition ..best ask the person who coined the term to explain what they actually meant by the term. Actual clouds [cumulus are my favorite] have very little to do with it ..."
By johnpro2
 
 
 
Comments: 6
webagility
Feb 9, 2010 1:37 PM
I agree with Sam that the definition of Cloud Computing is much misunderstood, largely as the terms "in the cloud" have often been used loosely to describe services provided in/via the internet. The 'computing' part of the term clarifies the elastic nature of the computing power that is "Cloud Computing"
gonny
Feb 9, 2010 3:58 PM
The issue comes down to ownership. If you own a rack of servers, regardless of where they are situated, and you have full control over them and use these physical servers to run virtual machines and software, then you are not utilising the cloud. I agree with Higgins on that one.

On the flip side, if you purchase a virtual machine, server space or SaaS that is provided and owned by a 3rd party, then this would be considered utilising the cloud as there will be hundreds, if not thousands of others utilising the same infrastructure, hence the term cloud.

Clarke's claim is correct in that Webjet is not utilising the cloud because he owns the physical servers and the software on them. The fact that they are housed externally does not define the use of the Cloud.

SaaS or virtual machines are also defined within the cloud based on ownership. If you own the server, regardless of where it is housed, then usually you will also own the software that it is running which can include Virtual Machines and software utilised over the internet. This scenario would not be considered cloud computing. An example is running Exchange on a virtual 2008 server rack machine that is owned by your company and housed externally.

However, if you utilise gmail for your inhouse email, of which there are thousands of other users utilising the same service (SaaS) this is utilising the cloud. If you pay $180 per month for a virtual Server 2003 machine which is owned and housed at Aust Domains then this is the cloud too.

The only confusion around what defines a Cloud is in journalists reporting on something they know nothing about and people taking their word for it.
@Comments
Feb 9, 2010 5:08 PM
In full agreement with gonny. He/She has described this well. Personally I was getting confused as I understood it to be as gonny describes, but in reading a few articles, and their explanation being "elastic processing by way of time and cpu power" made me wonder. Thanks gonny for firming up what Cloud really is.

Seems to me someone comes along every so often and thinks up a new buzz term just for the heck of it (SaaS is fine as it is) then we spend the next few months trying to clarify.





anonymous
Feb 9, 2010 6:40 PM

@@Comments, yes, and history keeps repeating itself. Remember the earlier pr-and-media-fuelled excitement about the "internets", the "world wide webs" and then of course "web 2.0", not to mention a few distractions like Y2K.

The good news is that the usual suspects will soon get over it again and move on to something else.

Ace
Feb 10, 2010 9:52 AM
Once we get past cloud computing, it will be full speed ahead to blue sky computing - although possibly, we are there already.
johnpro2
Jun 3, 2010 11:14 AM
We need an accurate definition ..best ask the person who coined the term to explain what they actually meant by the term.
Actual clouds [cumulus are my favorite] have very little to do with it ..I still suspect hard drives are hidden somewhere in the 'cloud' definition
Jp
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