Firms under pressure from software audits

 

Vendors out for every last cent.

Enterprises came under increased pressure from software audits last year, as vendors tried to weather the recession by claiming every last penny to which they were entitled, according to new research from analyst firm Forrester.

The firm's latest report, Surviving a Software Licence Audit, warns sourcing and vendor managers against complacency, given the increasing number of audits by vendors and the "widening list of reasons for alleged non-compliance".

Forrester argued that virtualisation, multiplexing, accidental use and external use of software can all cause problems for companies trying to comply with software asset management best practice, and that "vendor compliance teams can be dangerous if they get out of control".

"Often, compliance teams overzealously pursue their own revenue targets outside of the main account team's control, oblivious to how the audit team's behaviour may be damaging the long-term relationship with that customer," the report warned.

In order to mitigate the risks surrounding a software compliance audit, the report advised firms to respond immediately to any vendor correspondence, demonstrating their software asset management controls at the earliest opportunity and their "unwillingness to be pushed around".

The report also advised enterprises to make sure they know who is responsible for ensuring compliance, and to seek expert advice if in doubt.

Copyright ©v3.co.uk


Firms under pressure from software audits
 
 
 
Top Stories
Taking the fight to the disruptors
Seven West Media's new chief digital officer, Clive Dickens, says if a media company as historic as Disney can take on the new media landscape, then so can he.
 
How Australia plans to mark NAPLAN with cognitive computing
National schools test to be scored electronically from 2017.
 
M2 makes $1.6bn play for iiNet
Challenges TPG's March takeover offer.
 
 
Sign up to receive iTnews email bulletins
   FOLLOW US...
Latest Comments
Polls
Do you support the Government's data retention scheme?

   |   View results
Yes
  11%
 
No
  89%
TOTAL VOTES: 2519

Vote