Telstra raises ISP ire over BigPond price drops

 

No equivalent fall in wholesale costs.

Telstra has been accused of repeating anti-competitive behaviour from 2004 after again failing to reduce wholesale DSL prices in line with lower BigPond prices announced last week.

A Telstra spokesman told iTnews that the telco did “not believe that Telstra’s new BigPond pricing, of itself, necessitated any corresponding lowering of wholesale pricing.

“Telstra Wholesale regularly reviews its commercial arrangements with our DSL customers to ensure that our pricing is competitive,” the spokesman said.

But Minter Ellison partner Richard Dammery told a conference in a far-ranging presentation on all things NBN and Telstra this morning that “recently announced broadband changes [at Telstra] seemed to follow a pattern similar to that of 2004/5 when Telstra announced changes to its broadband prices and didn’t adjust wholesale pricing.

“It’s a source of some surprise in the industry because we thought Telstra would have learned its lesson from the first time,” Dammery said.

Telstra was placed under investigation by the Australian Competition and Consumer Commission in February 2004 to check whether price changes it made to its BigPond broadband services that month “adversely affected the competitive position of its wholesale broadband customers”.

The incumbent was forced to acknowledge that impact a year later. Telstra dropped its wholesale prices and rebated affected wholesale customers some $6.5 million, and the anti-competitive proceedings were dropped.

“The ACCC considers that efficient wholesale customers are now no longer hindered from competing with Telstra BigPond's ADSL services on the basis of Telstra's reduced wholesale DSL pricing,” the ACCC said at the time.

A spokesman from the ACCC told iTnews the commission “generally” did not comment on investigations, either potential or underway.


Telstra raises ISP ire over BigPond price drops
"Telstra's retail broadband has always been overpriced in comparison to others, so there's no good reason for them to reduce the wholesale price because they've reduced their own retail markup. It ..."
By meski
 
 
 
Comments: 12
npercy
Dec 9, 2009 10:34 AM
The irony about the complaints is that for numerous Bigpond customers (cable plans of 12Gb and 25gb) there was no adjustments in their pricing unless they recontracted with Bigpond for 24 months. Thus there was no real price decrease across the board, so why should there be a wholesale price decrease.
Digger11
Dec 9, 2009 1:45 PM
ACCC works on averages ro "buckets" so the scum at Telstra cannot get around the rules for Wholesale pricing (and believe me they do try very hard when it comes to screwing wholesalers).
Bob
Dec 9, 2009 5:31 PM
Damned if you reduce prices, damned if you don't. Why can't can't 'competitors" just offer a better service at a lower price or shut up.
anonymous
Dec 9, 2009 5:41 PM
Competitors can't can't (sic) offer a better service at a lower price because they are currently forced to buy wholesale capacity from the great monopolist, who has perfected over many years the use of regulatory gaming to supress competition.

And your point is . . . ?
RDEFCON1
Dec 10, 2009 7:22 AM
Can't the competitors build their own DSLAM infrastructure and use ULLs? That would be real competition, not some sham where one wholesale provider supplies identical services to multiple retailers...
Digger11
Dec 10, 2009 10:21 AM
@Bob, Damned if you reduce retail prices but not wholesale - called ANTI-COMPETITIVE. Telstra "inherited" the network from the Aussie public and one of the conditions of them getting it was that they could not run a Monopoly. Sol didn't care less about this critically important fact - looks like Thodey has also a short memory......

@RDEFCON1 Only if 1. Exchange is not full, 2.Telstra has not lost the keys 3. It is not in a rural area where Telstra overprices backhaul to the exchange and then whines about competitors only putting DSLAM's in Metro areas (morons !) and 4. With NBN coming, what rational management team/ board would approve additional Capex for a DSLAM expansion ????
Maxxi
Dec 11, 2009 2:39 PM
Good old Telstra, confirming the very reason that they are going to be split up, and why this is both healthy for the nation and inevitable.

And the sad but ironic truth of the matter: They probably just do not comprehend that this practice is anti-competitive and the dark side of commercial monopolies...
Bob
Dec 15, 2009 10:55 AM
If "competitors" did provide their own DSLAMS then they would then have to actually instal something themselves, rather than get a free ride on Telstra with no risk. Just buy off Telstra, add a margin and ship the money overseas.

Here's a novel idea. Carriers instal their own new technology and backhaul. They are perfectly free to do so, or don't they want to?
Desk
Dec 15, 2009 11:29 AM
You mean like Telstra did!? And here i was thinking that tax payers paid for Telstra's network!
Dustproof
Dec 15, 2009 11:54 AM
RDEFCON1 wrote:
Can't the competitors build their own DSLAM infrastructure and use ULLs? That would be real competition, not some sham where one wholesale provider supplies identical services to multiple retailers...


Would you let someone you don't know into your premises to install equipment, I think not; you'd be worried about security and a pile of other things. After 20 years in IT, I find it amazing how many supposed IT people out there don't know what they are doing, I see it every day. Telstra is better off installing equipment for whichever ISP wants it, the ISP can still manage the DSLAMS as they do now.

Now; in saying that maybe a service level agreement should be negotiated with Telstra to make sure all the work is done within a specific time frame, a penalty clause would help that. Bigpond should be split away from Telstra so Telstra can concentrate on their core business - telecommunications. After all that is what they are, leave cable TV and other value added services to other operators and just provide the infrustructure, I bet they would still make a truck load of money.

Then do the same to Optus, because they are the only carriers in Australia.


anonymous
Dec 15, 2009 12:04 PM
@Bob, it might be an idea for you to read all the earlier posts before you try to plug in your Telstra newspeak. When you are in a monopoly corporation looking out, it may be hard to see the problem, but that does not mean there is no problem.

Maxxi, Digger11 and others here have set out exactly why the current setup is anti-competitive and cannot be allowed to continue.
meski
Dec 15, 2009 4:40 PM
Telstra's retail broadband has always been overpriced in comparison to others, so there's no good reason for them to reduce the wholesale price because they've reduced their own retail markup. It just brings them closer to the rest.
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