Microsoft begins refunds for Equipt customers

 

Microsoft has begun contacting customers of its ill-fated Equipt service to offer them a refund once the product is discontinued at the end of this month.

Equipt was announced in July 2008 as a subscription service offering consumers access to Word, Excel, PowerPoint and OneNote plus Microsoft's OneCare security suite for an annual fee, which also covered updates.

However, Microsoft decided to scrap OneCare just a few months later, which also spelt the end of the road for Equipt.

Consumers that signed up for the subscription service will be offered a pro-rata refund on their annual subscription and a free copy of Office Home and Student 2007, according to emails Microsoft has begun sending to customers.

"Microsoft Equipt will be discontinued after April 30, 2009. Eligible Microsoft Equipt subscribers who paid for a one-year subscription can request a prorated refund for unused months of their subscription and a free copy of Office Home and Student 2007. Refund requests must be submitted as soon as possible to guarantee processing by April 30, 2009," the message states.

The offer is limited to one copy of Office per household, but like Equipt, this may be installed on up to three home PCs.

An FAQ on the refund is available here.

Copyright ©v3.co.uk


Microsoft begins refunds for Equipt customers
 
 
 
 
 
Top Stories
The New Zealand telco problem
Opinion: Could Telstra save Kiwi telcos?
 
IT price probe to 'name and shame' gougers
Industry ducking the issue, committee claims.
 
Revealed: 2012 e-government award winners
Government highlights projects, professionals of the year.
 
Sign up to receive iTnews email bulletins
   FOLLOW US...

Latest VideosSee all videos »

Latest Comments
Polls
Should the Government enact new legislation to protect copyright holders in the digital age?

   |   View results
Yes
  19%
 
No
  81%
TOTAL VOTES: 477

Vote