Microsoft discusses its online services push

 

Microsoft has fleshed out details relating to its online services offerings to customers and partners attending its annual worldwide Partner Conference in Houston.

The services, first launched in September last year, will be available from the beginning of 2009 for UK customers, Microsoft said.

Enterprise customers will be offered the Business Productivity Suite, a subscription service encompassing a range of Microsoft software, including: Exchange, Dynamics CRM and Office (SharePoint, Communications, and Meeting), at a price of US$15 per user, per month or US$180 a year. Customers will also be able to subscribe to each service independently for a lower cost.

The charge contrasts to Google’s already available competing product, Google Apps Premier, priced at US$50 per user, per year.

But it seems Microsoft launched its higher priced services at the right time, with Google’s Docs and Spreadsheets experiencing problems this week for nearly one hour when customers were unable to access the cloud based applications.

“Google Apps is relatively new and so of course it will experience some downtime problems but the fact that Microsoft launched its online offerings at the same time is good for Microsoft,” said Redmonk analyst James Governor.

Microsoft revealed an alternative package of online services for “deskless workers”, a term Microsoft uses to describe workers that are not always hooked up to a computer, such as shop floor workers.

The Deskless Worker Suite will include Exchange and SharePoint software for a cost of US$3 per user, per month.

Governor pointed to large customer wins Google has recently made, for example Australia state New South Wales has recently switched from Microsoft Exchange to Gmail.

But Governor did believe when Microsoft started to deliver on its online service strategy, it would be aggressive.

“It will be Microsoft’s channel partners that really suffer,” he explained. “Because customers will buy directly off Microsoft,” he added.

Microsoft is offering its partners certain compensations. Partners selling either of the two suites will receive 12 per cent of the first year contract price and six per cent of the subscription fee ongoing.

itweek.co.uk @ 2010 Incisive Media


 
 
 
Top Stories
Beyond ACORN: Cracking the infosec skills nut
[Blog post] Could the Government's cybercrime focus be a catalyst for change?
 
The iTnews Benchmark Awards
Meet the best of the best.
 
Telstra hands over copper, HFC in new $11bn NBN deal
Value of 2011 deal remains intact.
 
 
Sign up to receive iTnews email bulletins
   FOLLOW US...
Latest articles on BIT Latest Articles from BIT
Xero prepares for key feature coming in 2015
Dec 19, 2014
Xero users will be able to track how their business is comparing to other Xero users.
More 4G from Optus in Darwin
Nov 21, 2014
Click to see where Optus has expanded coverage to the suburbs near Darwin.
Optus steps up regional 4G coverage
Nov 20, 2014
Once 700Mhz services are working, Optus claims regional users will have a "faster and more ...
This Huawei 4G phone costs $99
Nov 12, 2014
The $99 Huawei Ascend Y550, available through Vodafone, enters the budget market as one of the ...
4G smartphones: Microsoft's Lumia 830
Nov 7, 2014
Microsoft has announced its flagship Windows Phone, the Nokia Lumia 830 4G, will be available in ...
Latest Comments
Polls
Who do you trust most to protect your private data?







   |   View results
Your bank
  39%
 
Your insurance company
  3%
 
A technology company (Google, Facebook et al)
  8%
 
Your telco, ISP or utility
  7%
 
A retailer (Coles, Woolworths et al)
  2%
 
A Federal Government agency (ATO, Centrelink etc)
  20%
 
An Australian law enforcement agency (AFP, ASIO et al)
  14%
 
A State Government agency (Health dept, etc)
  6%
TOTAL VOTES: 1785

Vote
Do you support the abolition of the Office of the Information Commissioner?