EDITOR'S NOTE

Good morning,

Today, we look at submissions to an ACMA inquiry to find out how consumers and industry feel about the Telecommunications Industry Ombudsman.

Consumer advocates think there is a governance problem and a problem with scope, while industry thinks there is a problem with what is classed as a complaint and how statistics are prepared, David Havyatt reports.

In other news, Telstra has warned shareholders of substandard offers from the recently incorporated National Capital Corporation, and the Government has formally celebrated reaching the halfway point in construction under the Regional Backbone Blackspots Program.

-- Liz Tay

MOST READ TPG to open direct Asian internet route Interpol offers "worst of" list to Australian ISPs Opinion: Time to re-think telephone numbers Vodafone trials price cuts for data roaming Dell strips staff of 25,000 Blackberrys FEATURED COMMENT "And yet another vibrant self funded sector falls to State meddling - with taxpayers having to step into the breach and once again pick up the tab, and existing employees likely to be retrenched. First brownfields, then Greenfields, what next ?. There has to be beter way. It appears that even Telstra is uncomfortable despite their $11 billion hush money. On the other hand the engineer in me ..." Rossyduck commenting on Backhaul providers lobby against NBN POI proposal

TODAY ON ITNEWS

By Liam Tung | November 12, 2010

Low price draws out scavenger.

By Georgina Prodhan | November 12, 2010

Not just another social network platform, exec says.

By David Havyatt | November 12, 2010

..before the Government comes knocking.

By Stephen Withers | November 11, 2010

Whoah, living on a prayer.

By Liz Tay | November 12, 2010

Alliance strives for vendor-neutral cloud computing standards.

November 12, 2010

Spat continues with 16 alleged infringements.

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