Trend Micro OfficeScan Client/Server Edition

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OfficeScan Client/Server Edition is a well-rounded network security product for the network endpoints. It has several security features.

This review is part of the group test: GroupTest: Endpoint security

OfficeScan Client/Server Edition is a well-rounded network security product for the network endpoints. It has several security features.

The most unique component was the web threat protection, called web reputation. In addition to file-based scanning, the offering will also detect and block web-based security risks, including phishing attacks.

OfficeScan also includes traditional anti-virus, firewall and IDS functionality. Clients are restricted to the Microsoft family of operating systems, versions Windows 2000 and newer.

However, OfficeScan does support 64-bit operating systems and is already Vista certified. OfficeScan is compatible with network access control packages, specifically the Cisco NAC offering.

The installation of the server was among the easiest in the category. OfficeScan was one of a few products in this category which used web-based configuration for the server. Directly through the web interface we could update the files for all security components, as well as set new policies for the clients.

The client installation offered the typical login script, a client package delivered through Active Directory, and also through the client browsing to the server website. We used the website offering since it was the least complex, and the client installation was fast and efficient.

The documentation was a little bit below average. The documents were the standard PDF files, but the bookmarks were not very helpful in finding the place in the document we needed to help with a particular issue.

Basic maintenance for the product is included in the purchase price, which covers the first year of operation. Additional support packages are available and are diamond, gold and silver.

These annual packages have varying features - from 7/24 support to a dedicated engineer. Pricing for the additional support packages are based on a per seat count.

The Trend Micro OfficeScan Client/Server Edition has a price tag which is a minimum of $16.80 per seat. This means that for the largest enterprises, the Office-Scan offering is at the lower end of the price spectrum.

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Trend Micro OfficeScan Client/Server Edition
Ease of use:
Value for money:
Overall Rating
For: One of the easier-to-use packages. Against: Clients are restricted to Microsoft-only clients. Verdict: A good all-around network protection package, it had fewer features than some other products in this category, but also had one of the lower price tags.
Product Info
Price when reviewed:
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