EDITOR'S NOTE

Good afternoon,

Virgin Blue has blamed IT outsourcer Navitaire for a reservations and check in systems outage that left thousands of passengers stranded over the weekend.

Also today, an in-depth look at mini-grid research being conducted by the CSIRO.

And we look at how the telco industry responded to an inquiry into complaint handling processes...

-- Ry Crozier

MOST READ US hunters shoot down Google fibre Oracle releases monster "private cloud" box Researcher builds machines that daydream Stallman crashes European Patent session Stallman calls for end to 'war on sharing' FEATURED COMMENT "An eye in the sky is simply wonderful, but do they have a direct control over all traffic lights? Telstra has an enormous amount of copper pairs in the ground, just perfect for controlling traffic lights. Maybe a wireless solution is required, where each set of lights has an address. If you could control the lights, this would give the webcams something to do. " FLashy commenting on Webcams to "bust" Queensland traffic congestion

TODAY ON ITNEWS

By Liz Tay | September 27, 2010

Outsourced IT grounds thousands of passengers.

By Nate Cochrane | September 27, 2010

CSIRO scientists turn to biology, computer science to model next-gen electricity network.

By Ry Crozier | September 27, 2010

Customers try to dial into free handset upgrade.

By Brett Winterford | September 27, 2010

Wins hosting for Borders, AGIMO and Movember.

By Ry Crozier | September 27, 2010

Telcos argue that there is no case for more regulation.

By Foo Yun | September 27, 2010

Jobs' mob edits policies on development, repairs.

By Liam Tung | September 27, 2010

Perverted Justice served.

EVENTS