EDITOR'S NOTE

Good afternoon,

IBM is in hot water after a routine component swapout at 3am led to a seven-hour IT systems outage at a major bank.

And on the topic of bungles, Queensland Health is going back to a local payroll model as the fallout from the State Government's botched shared services implementation continues.

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-- Ry Crozier

MOST READ Conroy shortlists next 20 NBN sites NBN Co releases 14 new trial sites Free clock democratises atomic accuracy Internode revises Naked broadband products Woolworths builds large Sydney data centre LATEST COMMENTS "WTF?!? I ask a question about the implications of linking a social network site to a program ..." on Microsoft adds Facebook support to Outlook by realitybites' Jul 14, 2010 2:29 PM' "Maxxi2: "Question: Can you disprove the facts presented concerning the UK ISP filtering model?" ..." on How the tech industry defused the internet filter by Sams' Jul 14, 2010 2:27 PM'

TODAY ON ITNEWS

By Ry Crozier | July 14, 2010

Routine component swap ends in seven-hour outage.

By Ry Crozier | July 14, 2010

Negotiations cover access to pits and pipes.

By Liz Tay | July 14, 2010

State govt doubles call centre, boosts call centre support.

By Ry Crozier | July 14, 2010

Now comes the network engineering.

By Mahesh Sharma | July 14, 2010

Australians can choose to pay a premium for privacy.

By Staff Writer | July 14, 2010

According to Chinese newspaper reports.

EVENTS