Bidders in CenITex outsourcing revealed

The ten IT service providers competing for a slice of the significant business on offer following the dismantling of the Victorian government's shared service provider CenITex have been revealed.

The Victorian Government officially began efforts to outsource the services delivered by CenITex last September, and had hoped to see contracts for the five new “towers” signed by May this year.

The work will be bundled into five deals, covering desktop and end-user devices, processing services, storage services, local area networking services, and service desk, iTnews understands. CenITex currently provides IT services to 15 Victorian agencies. 

iTnews can reveal ten companies have since been invited to participate in a pre-tender round of consultations, specifically CSC, Dimension Data, Datacom, Kinetic IT, Fujistu, HCL, NEC, IBM, Telstra and Hitachi.

Of the ten, four - CSC, Fujitsu, Kinetic IT and NEC - indicated they are prepared to take on all five of the services contracts. 

Tech giant IBM is only in the running for one line of business - processing services. Other major outsourcing players like HP and Unisys are absent altogether.

Despite the government's intention to have contracts bedded down last month, sources inside CenITex told iTnews no new agreements are expected until at least October.

One source said no decision has been made on which tower will go first or in what order new agreements will be made. Only one deal is anticipated to have crossed the line by October.

The government may also face contract roadblocks from the looming state election. Caretaker conventions oblige governments to hold off from entering into major commitments in the weeks leading up to a poll, meaning the state government would be unable to sign off any CenITex contracts after late October. 

Deliberately delayed?

The state's Labor Opposition has accused the government of “deliberately delaying” the contracts to keep the prospect of jobs outsourcing and offshoring off the agenda until after the election.

“Denis Napthine’s outsourcing of IT jobs with no guarantee the work will remain in Victoria is not putting Victoria's interests first,” a spokesperson for Shadow Technology Minister Adem Somyurek said.

“[And] when we have asked [Technology Minister] Gordon Rich-Phillips if he would guarantee that services provided by Cenitex will remain in Victoria, he failed to guarantee they would.”

Somyurek would not outline Labor's alternative strategy for CenITex should it be elected come November, saying the opposition's ICT policy would be released closer to the election.

Victotian Minister for Technology, Gordon Rich-Phillips has previously declined to reveal how many workers are likely to keep their jobs in the reformed agency, which will only require enough staff to manage the outsourced contracts once the deals are signed.

The state has asked the competing suppliers to “strongly consider” offering employment to existing CenITex employees on par with existing workplace agreements.

The government also told suppliers despite the state being open to a certain level of offshoring, service providers would need to have “some presence for delivery in Australia”. 

CenITex currently employs around 550 full-time equivalent staff, which will slim to 490 over the next four months in an ongoing workforce reduction announced by CEO Michael Vanderheide in May.

The agency has already cut its contractor workforce by 90 percent. 

Sources inside CenITex expect at least 250 roles to be let go as a result of the agency’s dismantling, mainly operational positions which will be less in demand once all five contracts are signed. 

In a further sign the Victorian Government does not expect to retain a CenITex workforce anywhere near the current size of the agency, the state recently renewed two leases for office accommodation at CenITex’s Collins St, Melbourne headquarters, with three of the eight levels it currently holds only renewed for one more year.

The leases for the remaining five levels were renewed until 2018.

Minister Rich-Phillips' office has been contacted for comment.