Microsoft hastily pulls Windows 8.1 RT update

 

Devices bricked for some users.

Microsoft has pulled the Windows RT 8.1 update shortly after it was released in the Windows Store, after user reports that it caused bricked or inaccessible Surface tablets.

This weekend, Mashable editor Lance Ulanoff tweeted that the RT 8.1 update had rendered his tablet unusable, with no way to restore it.

The withdrawal of Windows RT 8.1 was announced by a Microsoft staffer on the company's Answers community website:

"Microsoft is investigating a situation affecting a limited number of users updating their Windows RT devices to Windows RT 8.1. 

As a result, we have temporarily removed the Windows RT 8.1 update from the Windows Store.  We are working to resolve the situation as quickly as possible and apologise for any inconvenience.  We will provide updates as they become available," a Microsoft employee said.

It's not known how many devices have been bricked by the Windows RT 8.1 update, and Microsoft has not issued any workaround or tools to restore them.

The error appears to be caused by a boot configuration problem. Devices can be "un-bricked" by using a USB recovery drive to start up the Surface RT tablet and then using the bootrec command line utility to repair the system disk boot record, according to the Kick That Computer blog which has posted detailed instructions for rescuing tablets killed by the Windows RT 8.1 update.

Microsoft officially released WIndows 8.1 for both Intel x86 and ARM architecture devices on Saturday Australian time. 

Copyright © iTnews.com.au . All rights reserved.


Microsoft hastily pulls Windows 8.1 RT update
 
 
 
Top Stories
Beyond ACORN: Cracking the infosec skills nut
[Blog post] Could the Government's cybercrime focus be a catalyst for change?
 
The iTnews Benchmark Awards
Meet the best of the best.
 
Telstra hands over copper, HFC in new $11bn NBN deal
Value of 2011 deal remains intact.
 
 
Sign up to receive iTnews email bulletins
   FOLLOW US...
Latest articles on BIT Latest Articles from BIT
Xero prepares for key feature coming in 2015
Dec 19, 2014
Xero users will be able to track how their business is comparing to other Xero users.
More 4G from Optus in Darwin
Nov 21, 2014
Click to see where Optus has expanded coverage to the suburbs near Darwin.
Optus steps up regional 4G coverage
Nov 20, 2014
Once 700Mhz services are working, Optus claims regional users will have a "faster and more ...
This Huawei 4G phone costs $99
Nov 12, 2014
The $99 Huawei Ascend Y550, available through Vodafone, enters the budget market as one of the ...
4G smartphones: Microsoft's Lumia 830
Nov 7, 2014
Microsoft has announced its flagship Windows Phone, the Nokia Lumia 830 4G, will be available in ...
Latest Comments
Polls
Who do you trust most to protect your private data?







   |   View results
Your bank
  39%
 
Your insurance company
  3%
 
A technology company (Google, Facebook et al)
  8%
 
Your telco, ISP or utility
  7%
 
A retailer (Coles, Woolworths et al)
  2%
 
A Federal Government agency (ATO, Centrelink etc)
  20%
 
An Australian law enforcement agency (AFP, ASIO et al)
  14%
 
A State Government agency (Health dept, etc)
  6%
TOTAL VOTES: 1802

Vote
Do you support the abolition of the Office of the Information Commissioner?