Microsoft hastily pulls Windows 8.1 RT update

 

Devices bricked for some users.

Microsoft has pulled the Windows RT 8.1 update shortly after it was released in the Windows Store, after user reports that it caused bricked or inaccessible Surface tablets.

This weekend, Mashable editor Lance Ulanoff tweeted that the RT 8.1 update had rendered his tablet unusable, with no way to restore it.

The withdrawal of Windows RT 8.1 was announced by a Microsoft staffer on the company's Answers community website:

"Microsoft is investigating a situation affecting a limited number of users updating their Windows RT devices to Windows RT 8.1. 

As a result, we have temporarily removed the Windows RT 8.1 update from the Windows Store.  We are working to resolve the situation as quickly as possible and apologise for any inconvenience.  We will provide updates as they become available," a Microsoft employee said.

It's not known how many devices have been bricked by the Windows RT 8.1 update, and Microsoft has not issued any workaround or tools to restore them.

The error appears to be caused by a boot configuration problem. Devices can be "un-bricked" by using a USB recovery drive to start up the Surface RT tablet and then using the bootrec command line utility to repair the system disk boot record, according to the Kick That Computer blog which has posted detailed instructions for rescuing tablets killed by the Windows RT 8.1 update.

Microsoft officially released WIndows 8.1 for both Intel x86 and ARM architecture devices on Saturday Australian time. 

Copyright © iTnews.com.au . All rights reserved.


Microsoft hastily pulls Windows 8.1 RT update
 
 
 
Top Stories
ATO shaves $4m off IT contractor panel
Reform cuts admin burden, introduces KPIs.
 
Turnbull introduces data retention legislation
Still no definition of metadata to be stored.
 
Crime Commission prepares core systems overhaul
Will replace 30 year-old national criminal database.
 
 
Sign up to receive iTnews email bulletins
   FOLLOW US...
Latest articles on BIT Latest Articles from BIT
Do you direct debit customers? Read this
Oct 10, 2014
Authorities have been targeting direct debit practices with iiNet and Dodo receiving formal ...
Optus expands 4G coverage
Oct 10, 2014
If you rely on an Optus phone for work you might be interested to know that there are now 200 ...
Microsoft Office is now free for some charities
Oct 10, 2014
Microsoft has announced that eligible Australian non-profit organisations and charities can now ...
Vodafone lights up 4G in Adelaide
Oct 9, 2014
Live and work in Adelaide? Vodafone has switched on its 4G network in the city and suburbs.
Next year tradies will be able to take payments using ingogo
Oct 3, 2014
Ingogo is going to provide a card payment service for Xero users.
Latest Comments
Polls
In which area is your IT shop hiring the most staff?




   |   View results
IT security and risk
  27%
 
Sourcing and strategy
  12%
 
IT infrastructure (servers, storage, networking)
  21%
 
End user computing (desktops, mobiles, apps)
  14%
 
Software development
  25%
TOTAL VOTES: 433

Vote
Would your InfoSec team be prepared to share threat data with the Australian Government?

   |   View results
Yes
  54%
 
No
  46%
TOTAL VOTES: 209

Vote