Microsoft hastily pulls Windows 8.1 RT update

 

Devices bricked for some users.

Microsoft has pulled the Windows RT 8.1 update shortly after it was released in the Windows Store, after user reports that it caused bricked or inaccessible Surface tablets.

This weekend, Mashable editor Lance Ulanoff tweeted that the RT 8.1 update had rendered his tablet unusable, with no way to restore it.

The withdrawal of Windows RT 8.1 was announced by a Microsoft staffer on the company's Answers community website:

"Microsoft is investigating a situation affecting a limited number of users updating their Windows RT devices to Windows RT 8.1. 

As a result, we have temporarily removed the Windows RT 8.1 update from the Windows Store.  We are working to resolve the situation as quickly as possible and apologise for any inconvenience.  We will provide updates as they become available," a Microsoft employee said.

It's not known how many devices have been bricked by the Windows RT 8.1 update, and Microsoft has not issued any workaround or tools to restore them.

The error appears to be caused by a boot configuration problem. Devices can be "un-bricked" by using a USB recovery drive to start up the Surface RT tablet and then using the bootrec command line utility to repair the system disk boot record, according to the Kick That Computer blog which has posted detailed instructions for rescuing tablets killed by the Windows RT 8.1 update.

Microsoft officially released WIndows 8.1 for both Intel x86 and ARM architecture devices on Saturday Australian time. 

Copyright © iTnews.com.au . All rights reserved.


Microsoft hastily pulls Windows 8.1 RT update
 
 
 
Top Stories
Content, cost & constant innovation: How Foxtel plans to take on Netflix
Nell Payne inhabits the “brave new world of blue strings and networking”. Just don't ask her to put a TV screen on your microwave.
 
Sending in the drones
Margins are getting tighter in the industrial services industry, so Transfield Services' Stephen Phillips looks offshore - and to the skies - for the solutions he needs to keep pace.
 
Westpac fires starting pistol on core banking upgrade
St George readies itself for move to Celeriti.
 
 
Sign up to receive iTnews email bulletins
   FOLLOW US...
Latest articles on BIT Latest Articles from BIT
Microsoft launches Office for Android preview
May 22, 2015
Microsoft has launched a preview of Office for Android smartphones. Pre-release versions of ...
Microsoft is working on an iOS email chat feature called Flow
May 22, 2015
Microsoft is working on a new chat app, but at the moment we know more about what we DON'T know, ...
Windows 10 free upgrade: Microsoft details who gets what
May 22, 2015
Microsoft was meant to be streamlining its OS with Windows 10, so why is upgrading so confusing? ...
Windows 10 has an edition to suit everyone's needs
May 15, 2015
Microsoft unveils a mind-melting six editions of Windows 10 ahead of its Winter 2015 launch. ...
Firefox 38 FINAL released, debuts new tab-based preferences
May 13, 2015
Mozilla has unveiled the latest version of Firefox 38.0 FINAL for desktop, with Firefox for ...
Latest Comments
Polls
Should Optus make a bid for iiNet?

   |   View results
Yes
  43%
 
No
  57%
TOTAL VOTES: 544

Vote