Microsoft hastily pulls Windows 8.1 RT update

 

Devices bricked for some users.

Microsoft has pulled the Windows RT 8.1 update shortly after it was released in the Windows Store, after user reports that it caused bricked or inaccessible Surface tablets.

This weekend, Mashable editor Lance Ulanoff tweeted that the RT 8.1 update had rendered his tablet unusable, with no way to restore it.

The withdrawal of Windows RT 8.1 was announced by a Microsoft staffer on the company's Answers community website:

"Microsoft is investigating a situation affecting a limited number of users updating their Windows RT devices to Windows RT 8.1. 

As a result, we have temporarily removed the Windows RT 8.1 update from the Windows Store.  We are working to resolve the situation as quickly as possible and apologise for any inconvenience.  We will provide updates as they become available," a Microsoft employee said.

It's not known how many devices have been bricked by the Windows RT 8.1 update, and Microsoft has not issued any workaround or tools to restore them.

The error appears to be caused by a boot configuration problem. Devices can be "un-bricked" by using a USB recovery drive to start up the Surface RT tablet and then using the bootrec command line utility to repair the system disk boot record, according to the Kick That Computer blog which has posted detailed instructions for rescuing tablets killed by the Windows RT 8.1 update.

Microsoft officially released WIndows 8.1 for both Intel x86 and ARM architecture devices on Saturday Australian time. 

Copyright © iTnews.com.au . All rights reserved.


Microsoft hastily pulls Windows 8.1 RT update
 
 
 
Top Stories
AGL restructure sees CIO depart
Owen Coppage to leave after ten years.
 
Data: Advertising's best frenemy
STW Group's Tom Ceglarek faces a digital conundrum: he must feed his client's demand for performance insights while his industry is being undermined by data analysis.
 
Inside Telstra's multi-faceted cloud strategy
An overview of its own cloud and deals with Cisco, VMware, IBM and NextDC.
 
 
Sign up to receive iTnews email bulletins
   FOLLOW US...
Latest articles on BIT Latest Articles from BIT
Small business win in a budget with 'fair' savings: Abbott
Apr 17, 2015
Tony Abbott has reaffirmed that the government’s aim is “always to get taxes ...
Xero now includes an inventory function built-in
Mar 26, 2015
Xero has added inventory and other major new features to the latest release of its cloud ...
Apple reveals its new MacBook
Mar 13, 2015
Replacing the MacBook Air as Apple's thinnest laptop, the new MacBook comes packed with features.
Xero has released a new version of its app for the iPad
Mar 6, 2015
iPad-wielding Xero users can now take advantage of a new version of the iOS app for the cloud ...
Microsoft is offering Azure for Disaster Recovery to Australian SMBs
Feb 10, 2015
If you haven't talked to your IT provider about disaster recovery, it might be worth discussing ...
Latest Comments
Polls
Do you support the Government's data retention scheme?

   |   View results
Yes
  11%
 
No
  89%
TOTAL VOTES: 2130

Vote