Telstra bill scam hits customers

Powered by SC Magazine
 

A 'cut above' average phishing emails.

Telstra has warned customers about a sophisticated phishing scam that is being emailed under the guise of a telecommunications services bill.

The scam, which appeared to have been first reported by Whirlpool users yesterday morning, prompted an official notification from Telstra.

Customers reported that the email promised a PDF file of the bill, but instead attached a zip file that contained an executable.

It also had a fake account number, but carried significant Telstra branding and links that appeared to go to legitimate Telstra URLs.

Several users reported the scam to be "a cut above" the average phishing attack, and a Telstra representative labelled the scam as "sneaky".

To confuse things, the timing of the scam mailout coincided with a legitimate marketing email from Telstra urging customers to switch to electronic billing.

Telstra urged users that received suspicious billing emails to go directly to their My Account page through the Telstra website, and not click on any links in emails they believed may be fake.

It also provided some general advice to customers on how to spot phishing emails.

Copyright © iTnews.com.au . All rights reserved.


Telstra bill scam hits customers
 
 
 
Top Stories
Content, cost & constant innovation: How Foxtel plans to take on Netflix
Nell Payne inhabits the “brave new world of blue strings and networking”. Just don't ask her to put a TV screen on your microwave.
 
Westpac fires starting pistol on core banking upgrade
St George readies itself for move to Celeriti.
 
Sending in the drones
Margins are getting tighter in the industrial services industry, so Transfield Services' Stephen Phillips looks offshore - and to the skies - for the solutions he needs to keep pace.
 
 
Sign up to receive iTnews email bulletins
   FOLLOW US...
Latest Comments
Polls
Should Optus make a bid for iiNet?

   |   View results
Yes
  43%
 
No
  57%
TOTAL VOTES: 564

Vote