Defence approves Thales Next Gen Desktops

 

Pilot sparks Windows 7, Office 2010 training.

The Department of Defence will seek federal funding for its 90,000-seat thin client roll-out in coming months, after deeming a three-month pilot of Thales technology successful.

The trial commenced in April with a cost of $6.2 million. It saw some 550 users receive so-called Next Generation Desktops, based on Thales’ Raytheon Trusted Thin Client software and virtualised application packages.

Defence’s assistant secretary of infrastructure architecture Daniel McCabe this week said the department had begun preparing a business case for full implementation, following the “very successful” pilot.

He expected the business case to be presented to government in the “next couple of months”, with implementation kicking off by early 2013 and concluding in mid-2014.

The Next Generation Desktop project came from a 2009 ICT strategy report that identified a need to improve how Defence personnel accessed ‘restricted’ and ‘secret’ networks.

McCabe acknowledged that the project had taken longer than expected because of a lengthy tendering process.

The three-month pilot also began slightly later than the department’s original March target, due to unexpected challenges in running a number of applications on Windows 7 instead of Windows XP.

About ten percent of Defence’s 50 pilot applications needed to be reconfigured to run in the Next Generation Desktop environment, including an SAP finance system.

Project staff also faced challenges in supporting desktop video, unified communications, and having applications from ‘restricted’ or ‘secret’ domains run on separate monitors.

In addition, trial participants called for more training in the use of Windows 7 and Microsoft Office 2010, prompting Defence to introduce more help desk staff and develop lists of “handy hints”.

McCabe indicated that the department had recruited four Next Generation Desktop specialists to its 150-person service desk, and had access to an additional five Thales support staff.

“We have had to put a number of additional resources in our service desk,” he told iTnews, forecasting a greater demand for IT support while Defence ran both existing and Next Generation Desktop environments.

The department planned to provide online and face-to-face training to users “several weeks prior to [Next Generation Desktop] delivery”.

“Change management is a big thing that we’re doing,” McCabe said.

Defence will seek to procure Microsoft and Citrix licences, new servers for its data centre, as well as Thales services for the Next Generation Desktop project.

End-user hardware – such as desktop and laptop devices – will be refreshed or replaced via whole-of-government procurement panels and in accordance with Defence’s four-year desktop refresh cycle.

McCabe declined to comment on how much the full Next Generation Desktop roll-out would cost.

Copyright © iTnews.com.au . All rights reserved.


Defence approves Thales Next Gen Desktops
Assistant secretary of infrastructure architecture Daniel McCabe. Credit: Department of Defence
 
 
 
Top Stories
There's no coke and hookers in the cloud
[Blog post] Where did the love go?
 
The True Cost of BYOD - 2014 survey
Twelve months on from our first study, is BYOD a better proposition?
 
Five zero-cost ways to improve MySQL performance
How to easily boost MySQL throughput by up to 5x.
 
 
Assistant secretary of infrastructure architecture Daniel McCabe. Credit: Department of Defence
Sign up to receive iTnews email bulletins
   FOLLOW US...
Latest articles on BIT Latest Articles from BIT
This 4G smartphone costs $219
Sep 3, 2014
It's possible to spend a lot less on a smartphone if you're prepared to go with a brand you ...
Looking for storage? Seagate has five new small business NAS devices
Aug 22, 2014
Seagate has announced a new portfolio of Networked Attached Storage (NAS) solutions specifically ...
Run a small business in western Sydney?
Aug 15, 2014
This event might be of interest if you're looking to meet other people with a similar interest ...
Buying a tablet? Microsoft's Surface Pro 3 goes on sale this month
Aug 8, 2014
Microsoft has announced its Surface Pro 3 will go on sale in Australia on 28 August from ...
Apple's top MacBook Pro with Retina is now cheaper
Aug 1, 2014
Apple has updated its MacBook Pro range with faster processors and new pricing, including ...
Latest Comments
Polls
Which is the most prevalent cyber attack method your organisation faces?




   |   View results
Phishing and social engineering
  68%
 
Advanced persistent threats
  3%
 
Unpatched or unsupported software vulnerabilities
  11%
 
Denial of service attacks
  6%
 
Insider threats
  12%
TOTAL VOTES: 1032

Vote