Samsung clears exploding Galaxy S III

 

Blames external device.

Samsung has blamed an external energy source as the reason why one of its flagship Galaxy S III smartphones caught fire in Ireland last month.

The South Korean smartphone maker said an investigation by Fire Investigations (UK) had stated that the Samsung device was not responsible for the cause of the fire, and that an "external energy source was responsible for generating the heat".

The new Galaxy S series, the strongest rival for Apple's iPhone, was launched in Europe in late May and in the US last month.

A Dublin-based consumer posted comments and photos on a web site in June, saying his Galaxy phone had "exploded" while mounted on his car dashboard.

He wrote that while he was driving, "suddenly a white flame, sparks and a bang came out of the phone".

The South Korean electronics giant said it had contracted FI-UK, an independent British provider of consultancy services into fires and explosions, to determine the cause of the fire.

Samsung added it had provided FI-UK with several Galaxy S III phones, including the burnt smartphone, for a series of tests.

"Additionally, the investigation results state, 'The only way it was possible to produce damage similarly to the damage recorded within the owner's damaged device was to place the devices or component parts with a domestic microwave,'" Samsung said on its blog.

It also showed the unnamed user's latest comments posted on a website, saying the phone had been recovered from water and the damage "occurred due to a large amount of external energy" which apparently was used to dry out the device.

"This was not a deliberate act but a stupid mistake," the user added, according to the Samsung blog.

There have been other reports of Samsung smartphones overheating. In March, a Korean schoolboy reported that a spare battery for his Galaxy S II exploded in his back pocket. Samsung said then that the cause was massive external pressure or force.

Heat issues have been reported with other devices. In March, influential consumer watchdog Consumer Reports said Apple's latest iPad tablet threw off a lot more heat than the previous version, lending weight to complaints on internet forums that the device could get uncomfortably warm after heavy use.

(Reporting by Sung-won Shim; Editing by Jeremy Laurence)


Samsung clears exploding Galaxy S III
 
 
 
Top Stories
Innovating in the sleepy super industry
There’s little incentive to be on the bleeding edge, so why is Andrew Todd fighting so hard?
 
How technology will unify Toll
The systems headache formed through 15 years of acquisitions.
 
Immigration breached Privacy Act with data leak
Pilgrim slams "copy and paste" of asylum seeker data.
 
 
Sign up to receive iTnews email bulletins
   FOLLOW US...
Latest articles on BIT Latest Articles from BIT
Optus steps up regional 4G coverage
Nov 20, 2014
Once 700Mhz services are working, Optus claims regional users will have a "faster and more ...
This Huawei 4G phone costs $99
Nov 12, 2014
The $99 Huawei Ascend Y550, available through Vodafone, enters the budget market as one of the ...
4G smartphones: Microsoft's Lumia 830
Nov 7, 2014
Microsoft has announced its flagship Windows Phone, the Nokia Lumia 830 4G, will be available in ...
Do you direct debit customers? Read this
Oct 10, 2014
Authorities have been targeting direct debit practices with iiNet and Dodo receiving formal ...
Optus expands 4G coverage
Oct 10, 2014
If you rely on an Optus phone for work you might be interested to know that there are now 200 ...
Latest Comments
Polls
Who do you trust most to protect your private data?







   |   View results
Your bank
  39%
 
Your insurance company
  3%
 
A technology company (Google, Facebook et al)
  7%
 
Your telco, ISP or utility
  7%
 
A retailer (Coles, Woolworths et al)
  2%
 
A Federal Government agency (ATO, Centrelink etc)
  20%
 
An Australian law enforcement agency (AFP, ASIO et al)
  15%
 
A State Government agency (Health dept, etc)
  6%
TOTAL VOTES: 789

Vote