Samsung clears exploding Galaxy S III

 

Blames external device.

Samsung has blamed an external energy source as the reason why one of its flagship Galaxy S III smartphones caught fire in Ireland last month.

The South Korean smartphone maker said an investigation by Fire Investigations (UK) had stated that the Samsung device was not responsible for the cause of the fire, and that an "external energy source was responsible for generating the heat".

The new Galaxy S series, the strongest rival for Apple's iPhone, was launched in Europe in late May and in the US last month.

A Dublin-based consumer posted comments and photos on a web site in June, saying his Galaxy phone had "exploded" while mounted on his car dashboard.

He wrote that while he was driving, "suddenly a white flame, sparks and a bang came out of the phone".

The South Korean electronics giant said it had contracted FI-UK, an independent British provider of consultancy services into fires and explosions, to determine the cause of the fire.

Samsung added it had provided FI-UK with several Galaxy S III phones, including the burnt smartphone, for a series of tests.

"Additionally, the investigation results state, 'The only way it was possible to produce damage similarly to the damage recorded within the owner's damaged device was to place the devices or component parts with a domestic microwave,'" Samsung said on its blog.

It also showed the unnamed user's latest comments posted on a website, saying the phone had been recovered from water and the damage "occurred due to a large amount of external energy" which apparently was used to dry out the device.

"This was not a deliberate act but a stupid mistake," the user added, according to the Samsung blog.

There have been other reports of Samsung smartphones overheating. In March, a Korean schoolboy reported that a spare battery for his Galaxy S II exploded in his back pocket. Samsung said then that the cause was massive external pressure or force.

Heat issues have been reported with other devices. In March, influential consumer watchdog Consumer Reports said Apple's latest iPad tablet threw off a lot more heat than the previous version, lending weight to complaints on internet forums that the device could get uncomfortably warm after heavy use.

(Reporting by Sung-won Shim; Editing by Jeremy Laurence)


Samsung clears exploding Galaxy S III
 
 
 
Top Stories
Australia's digital crescendo
Barely unpacked from his move from Amsterdam, Southern Cross Austereo's new digital boss Vijay Solanki is looking for Australia's untapped potential.
 
Turnbull nabs UK govt digital guru as DTO chief
Inaugural CEO to lead change agenda.
 
NBN to offer TV connections through fibre for greenfields
Ditching aerials to come at a cost.
 
 
Sign up to receive iTnews email bulletins
   FOLLOW US...
Latest articles on BIT Latest Articles from BIT
Windows 10 drops 29 July... but only for some
Jul 6, 2015
If you've reserved your copy of Windows 10 and are keenly awaiting its 29 July release, don't ...
Xerocon is heading to Melbourne!
Jul 1, 2015
We're not saying Xero is our FAVOURITE or anything, but Xero's 2015 Xerocon conference is being ...
New Microsoft Office apps for Android phones
Jun 26, 2015
Microsoft's latest Office apps for Android now work on phones as well as tablets, further ...
Windows 10 UK price revealed, but don't believe everything you hear
Jun 26, 2015
Windows 10 £99 price tag for users in the UK (who presumably don't already have Win 7 Pro ...
Now Xero notifies iOS users of new transactions
Jun 24, 2015
The latest version of Xero's iPhone app includes notifications when new transactions arrive from ...
Latest Comments
Polls
Is site blocking effective in stopping piracy?


   |   View results
Yes
  2%
 
No
  86%
 
Somewhat
  12%
TOTAL VOTES: 786

Vote