Sydney-based cloud provides price challenge

 

iTnews dissects Ninefold's pricing.

Macquarie Telecom subsidiary Ninefold launches next week, promising a Sydney-based public cloud computing service with an interface as seamless as those of Amazon’s EC2 or Microsoft’s Azure.

But will Australian users pay a 30 percent premium on Amazon or Microsoft’s service for the benefit of using a local provider?

Ninefold primarily targets developers, creative agencies and other web-based businesses that desire a more fluid, utility-style mode of computing.

While Macquarie Telecom’s customers demand a more "managed" and personal service, bundled with services such as infrastructure monitoring, Ninefold is purely an online, self-service play, marketed primarily through social media channels and sold only on a pay-as-you-go, “credit-card swipe” basis.

The nascent provider offers infrastructure as a service using both VMware and Xen hypervisors on multiple flavours of Linux (CentOS, Ubuntu, Red Hat) and Microsoft Windows operating systems.

A comparison

Ninefold’s pricing is far more transparent, and cheaper than most of the bigger players in the Australian market -- but it might still struggle against foreign competitors.

Its smallest compute cluster (single CPU, 1.7GB RAM, 160GB storage) would actually be considered a mid-range server on Amazon.com. Using a Linux template from CentOS or Ubuntu, a completely utilised instance at this level would cost just under $90 per month – or around $130 a month if Windows is installed.

Canberra-based start-up Cloud Central, by comparison, offers the same infrastructure bundle for $160 (Linux) or $190 (Windows) a month.

The same offer on Optus would cost about $300 a month, and the user would have to be an Optus VPN customer -- which, again, comes at significant cost.

Macquarie Telecom’s own cloud computing offering – which has been set up primarily for bursting and DR use – would cost thousands of dollars. Telstra refuses to release pricing for its “Network Computing Services” attempt at a cloud compute.

While Ninefold is cheaper than its local peers, the company does charge a 20 to 30 percent premium on the likes of Amazon EC2 and Microsoft Azure.

Amazon’s Singapore service would cost just under US$70 ($69) a month for the same Linux set-up (as opposed to Ninefold’s $90) and Azure’s Windows version would be more like $90 (versus Ninefold’s $130).

It is much the same picture as you move onto larger server instances – an eight-CPU instance on Ninefold with 13.6 GB of RAM and 160GB of storage costs just under $1 an hour for Linux templates and just over $1 for Windows, versus Amazon’s US$0.68 for Linux and US$0.96 an hour for Windows, both with significantly more storage to play with.

Australia’s high costs of telecommunications also provide a poor point of comparison with our international competitors: outbound traffic is $0.90 per GB on Ninefold, $1.50 on Cloud Central, but less than US$0.20 per GB on Amazon.

Neither Ninefold nor Microsoft have announced how inbound traffic will be charged when their free introductory offers expire.

The premium

Ninefold managing director Peter James said the company’s service was “as competitive as anything in the Australian market”.

James said Australian companies were prepared to pay a slight premium to avoid using services hosted overseas. Ninefold’s beta program, which launched on Australia Day to drum home the notion of data sovereignty, involved several hundred potential customers.

“Hosting with a cloud overseas, your data is subject to someone else’s laws,” he warned.

James said the service was developed after extensive research and responded to user demands for cloud computes to be available locally, with daily usage reporting available to reduce the potential for bill shock.

He said that the service offered 750 to 900 percent faster latency, eased concerns about data sovereignty, and put local faces to what has been a largely faceless service from overseas providers.

“It can be difficult to find a person at our competitors, let alone an email address,” he said.

What do you think? Is 20-30 percent an appropriate premium to pay for a locally-hosted service?

Copyright © iTnews.com.au . All rights reserved.


Sydney-based cloud provides price challenge
"Why do Australian companies still insist on pricing their services and products like we were post-WWII. Have a look around guys. If you work out your pricing model based on only selling 200 ..."
By BigAussie
 
 
 
Comments: 7
kristofferjon
Feb 9, 2011 5:27 PM
In reference to Peter's comments, I can assure you that Cloud Central treat customer support and satisfaction very seriously. All support cases are handled by trained Australian based engineering staff, and we know what we are talking about. We've also been servicing the market for over 12 months and have several hundred satisfied customers!

Regards,

Kristoffer Sheather
Cloud Central
Res
Feb 9, 2011 5:27 PM
Completely unacceptable. with the Dollar doing so well, there is NO reason we should be paying a single cent more.

This "oh its aussie based" so it costs more attitude needs to end, it should be darn well CHEAPER to use a local product.

But, Australia is the land of rip-offs, and I suppose it will snow all year round in Darwin before that changes, too much greed, all they see is $ $ $ $ $ $ $ .. ka-ching!
vcirrus
Feb 9, 2011 7:44 PM
What do you think? Is 20-30 percent an appropriate premium to pay for a locally-hosted service?

Absolutely. We don't get the discounts as we don't have the economies of scale here in Oz. But the significant advantages of local data storage are well worth the extra cost. I hope they can deliver a reliable, flexible series of products to match the overseas offerings (compute, storage, CDN, load balancers, etc).

Some better discounts would be likely if the data centers would offer services like this instead of relying on third parties to provide the products. This extra layer of cost (added by both the data center cost and the required profit margin for the retailer) is expensive.

kristofferjon
Feb 10, 2011 12:50 PM
Res:

The scale of the market in Australia and the cost of internet transit both add up to the cost bases of Australian based service providers being higher than those of our US based counterparts.

It's in no way about being a 'rip off' as you're suggesting, its simply economics 101. Prices in the market here will continue to come down as the inherent economics of the underlying cost factors improve.
umbria
Feb 11, 2011 3:42 PM
It's possibly justified.

Amazon has massive economies of scale, so overheads per customer are higher for the smaller local cloud provider. And an extra $500 a year might be worth it for the Aussie business if an extended phone-based tech support exercise could be handled locally instead of in a different time zone with the possibly less skillful night-shift staff. [A few of the smartest techs I've known worked nights, but most only do daytime.]

Time will tell what the market will choose.
sputnik
Feb 11, 2011 5:21 PM
One of the reasons to use overseas hosting is that it's faster for your overseas offices to access data than if it was hosted in Australia.

With the aussie dollar where it is, it should be actually the same price anyway. (Maybe a little more as they don't have the size someone like Amazon has).
BigAussie
Feb 12, 2011 2:02 PM
Why do Australian companies still insist on pricing their services and products like we were post-WWII.

Have a look around guys. If you work out your pricing model based on only selling 200 units; then your selling price is going to be higher than if you based it on selling 2000 units. If our accountants based in "The Land of Oz" would pull their heads in for 12 months; most professional sales/marketing people could get out there and sell our services at a similar level to USA or anywhere else in the world.

So long as apples are compared to apples, there is no real reason (Southern Cross Cable maybe the exception -- roll on PIPE) why we could not at least be very competitive in the Asia Pacific region. Take on USA later once the number crunchers have found some stones.

Our timezone works in well between USA and India. A Top Technician salary is the nearly the same globally once you spread that cost over a higher number of customers.

We MUST start thinking outside of our shores. Cost isn't everything; but for BIG users it can add up quickly, so in a global economy we have to think globally.
Comments have been disabled for this article.
 
 
 
Top Stories
Australian miners send drones to work
In-depth: Unmanned aerial vehicles in the resources sector.
 
The New Zealand telco problem
Opinion: Could Telstra save Kiwi telcos?
 
IT price probe to 'name and shame' gougers
Industry ducking the issue, committee claims.
 
Sign up to receive iTnews email bulletins
   FOLLOW US...

Latest VideosSee all videos »

Latest Comments
Polls
Should the Government enact new legislation to protect copyright holders in the digital age?

   |   View results
Yes
  19%
 
No
  81%
TOTAL VOTES: 511

Vote