Public servants can't look away from naughty sites

Powered by SC Magazine
 

Internet misuse complaints up 55 percent.

Australia's public servants are increasingly making "improper" use of internet and email resources on work time, according to a report released Friday, and agencies appear to be getting better at catching them in the act. 

Some 313 investigations into improper use of internet or email were recorded in the Federal Government's Annual State of the Service report for 2009/10, up 55 percent on the prior year.

The report is prepared for Parliament by the Australian Public Service Commissioner each year to detail how public servants helped the Federal Government "meet its policy objectives and achieve its stated outcomes".

The report also found that the actual percentage of proven breaches of policies around the use of internet and email rose from 69 percent to 80 percent.

Reprimand and deductions from salary continued to be the two sanctions most commonly applied to employees, representing 62 percent of all sanctions imposed.

The report [PDF] confirmed that Web 2.0 tools are still regarded with mixed feelings in the Australian public service (APS).

"The APS may not yet be fully capitalising on the benefits of Web 2.0 to rapidly convey information and gain feedback on a range of government initiatives and services," concluded a survey attached within the report.

The employee survey showed that 31 percent of APS staff and 28 percent of service delivery employees have access to social media and networking tools in the workplace.

But where there was access to social media and networking tools in service delivery areas, the tools are being under-utilised for various reasons, including lack of staff awareness or interest, lack of resources and agency policy restrictions.

ICT skills required

Recruiting ITC staff in 09/10 also proved tough.

As at June 30, 2010, the APS had 11,580 APS ICT employees and 2,706 ICT contractors. The APS ICT workforce was most commonly employed at the APS 6 and EL 1 classifications.

"Consistent with last year's findings, the shortage of ICT professionals remains the most pressing challenge," the report stated.

Agency estimates for the 12 months to June 30, 2011 and the three years to June 30, 2013 predicted a need for an additional 1,711 employees and 1,457 employees, respectively.

Demand was highest for staff with skills in development and programming, program-project management, testing, business process analysis/design, and systems analysis/design.

Copyright © iTnews.com.au . All rights reserved.


Public servants can't look away from naughty sites
 
 
 
Top Stories
Coalition's NBN cost-benefit study finds in favour of MTM
FTTP costs too much, would take too long.
 
Who'd have picked a BlackBerry for the Internet of Things?
[Blog] BlackBerry has a more secure future in the physical world.
 
Will Nutanix be outflanked before reaching IPO?
VMware muscles in on storage startup in hyper-converged infrastructure.
 
 
Sign up to receive iTnews email bulletins
   FOLLOW US...
Latest Comments
Polls
Which is the most prevalent cyber attack method your organisation faces?




   |   View results
Phishing and social engineering
  68%
 
Advanced persistent threats
  3%
 
Unpatched or unsupported software vulnerabilities
  11%
 
Denial of service attacks
  7%
 
Insider threats
  11%
TOTAL VOTES: 586

Vote