Myki transit card ready for buses and trams

 

Long-suffering Melbourne commuters finally get smartcard.

The Victorian Government will extend the myki transit smartcard to cover buses and trams in two public transport zones from next week.

The troubled system went live late last year but only for trains.

It was now ready to be extended to other forms of public transport in Melbourne zones one and two, said the State's Public Transport Minister Martin Pakula.

He said a "significant amount of work had gone into getting the system ready for trams and buses during the past few months".

"Following advice from the Transport Ticketing Authority Board, I am satisfied the system is working at improved levels of reliability and that system operator, Kamco, has the ability to operate the expanded system and assist customers in their transition to myki," Pakula said.

"Over the coming week, card-vending machines and myki check machines at large tram stops and major bus interchanges will be turned on and myki devices on trams will phase out the CitySaver ticket but passengers can still access this fare with [the old] Metcard [system]."

Pakula aid in February that the smartcard's rollout to trams and buses would "fundamentally be determined by the speed with which Kamco and its contractors can iron out the technical gremlins" that had prevented the system operating on all transport modes.

At the time, he appointed a new TTA head, Bernie Carolan, whom he expected to "rigorously analyse everything we're told by Kamco".

Carolan was also tasked with "riding the contractors as hard as possible 'til we get to the finish line" - a system working across all modes of transport.

Myki was developed by Kamco under a public tender and contract agreement. Delivery was over-budget and behind schedule.


Myki transit card ready for buses and trams
"I meant Trams"
By Digger11
 
 
 
Comments: 3
bitMissing
Jul 22, 2010 6:28 PM
""Long-suffering Melbourne commuters finally get smartcard""
What we really need is not a smartcard, but a ticketing system that compares for functionality and ease of use with any other city in the world. It may emply a smartcard, but that's a secondary issue.
myki certainly isn't it, and I doubt I'm the first to suggest that.
Although I haven't received a card - it's not through lack of trying. Long story - in fact several long stories - but the administraion and back-office is nowhere near competent to introduce a system of this (over) complexity - even if it did work as promised.

Key points that need to be readdressed
DATA CAPTURE
SUBSCRIPTIONS
ACCESS TO USERS
FARE STRUCTURES
P.O.S SUPPORT
RELIABILTY
CLOSED-LOOP OPERATION
- I'm sure there are more.
Digger11
Jul 23, 2010 10:04 AM
It doesn't work properly on trains - my MYKI fails about 15% of the time - what makes them think it will work on Trains ???

Unfortunately, it is designed so that if it doesn't work when you get off a train or tram, you pay as it you travelled tot he end of the line - so the onus is on the user to get the faulty system to work.

I can imagine that you will never be able to get through to the call centre to claim the overcharging back.
Digger11
Jul 23, 2010 10:05 AM
I meant Trams
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