Telstra rushes out the HTC Desire

 

UPDATE: Telstra gets six months exclusivity.

View larger image
The Desire comes in Next G branded packaging thanks to the Telstra exclusivity deal.
View larger image
View larger image
We wonder just how many people will actually heed this warning that comes printed on the ...

See all pictures here »

Telstra has rushed out the HTC Desire handset one week early as a surge of buyers look to overseas retailers to buy the Android-based device.

The device, originally scheduled for release on April 27 under a deal that saw Telstra retain exclusive Australian rights to the handset for three months, was suddenly announced as being available today.

Telstra also announced that it had re-negotiated with HTC and would now have exclusive rights to the device for six months rather than three.

Featuring a 1 GHz Snapdragon processor and 3.7 inch WVGA touch screen display, the device has caught the eye of many gadget geeks. There are over 4,500 threads in a single post titled "Getting HTC Desire to Australia" on the Whirlpool broadband forum. The same site counts at least 50 Australian customers that have already ordered the device from UK retailers.

HTC has confirmed that Australian retailers will now have to wait six months before they can sell the device alongside Telstra.

A representative for HTC Australia had previously warned that Australian customers would not be unwise to import their own devices.

"HTC Australia does not provide local warranty for HTC phones purchased overseas, or for grey imports," a spokesman for HTC Australia told iTnews earlier this month.

"Any phone presented for service or repair at any HTC-authorised service centre in Australia will be checked to see which country they originate from.

HTC warned buyers should "only buy phones from authorised local distributors and partners."

The only authorised distributor for the next six months is Telstra.

A spokesperson for Telstra warned that some grey imported handsets will not work on Telstra's Next G network. He said that the grey imports had "zero" impact on Telstra's early release beyond being indicative of the device's popularity.

"Telstra is selling the Desire at a really competitive price point and we think most Telstra customers will want to buy locally,"  he said. "However, we understand that some international online retailers may offer the smartphone at a marginally lower price. Beyond saving a few dollars, there are some significant drawbacks to purchasing online and overseas.

"First, when you purchase a smartphone from a telco in Australia, it comes backed up with a local network of shops and dealers who can provide support if anything goes wrong. Also there may be warranty implications. Second, we do a lot of work preparing our mobiles to run smoothly with our Next G network. This includes enhancements to the network access component of the device to ensure the best possible data throughput speeds (think fast web browsing) and the best possible coverage performance (think more bars on your handset in more coverage areas)."


"Casey, sorry to hear that. Appears it works fine on my brother-in-laws Desire, however as previously mentioned he imported his through Handtech in the UK and is using his with Optus."
By Ewok
 
 
 
Comments: 12
Ewok
Apr 21, 2010 1:00 PM
My brother in law has had one of these phones for a week or so now on his optus service, imported it of course. I myself own an iPhone and have sworn by it ever since I picked it up over a year ago. However having seen and mucked about with the Desire for a paultry 10 mins, I can say quite confidently, that the HTC Desire kills ANYTHING iPhone related and will do even past iPhone 4.0, that's a fact. The thing is blisteringly fast even with multitasking (True multitasking aswel, not just stack-multitasking) and loading programs and the like is just mind bending in just how quick they load. It's just a shame these guys don't have the same market exposure as Apple do, because right now, HTC deserve it for this. I've just managed to break my iPhone for the 2nd time in 2 years (even with insane protector covers) and I am seriously considering a Desire for myself, more desirable I'd say...
Digger11
Apr 21, 2010 2:06 PM
Importing an unlocked phone is the way to go. This warranty scare thing is the oldest tactic in the book - you should ask the HTC rep on why warranty is such a big issue - is the phone inherently subject to failure ????

Looking at Telstr'a pricing (including ongoing usage charges), you could buy 2 HTC Desires from Overseas and still be ahead over the life of the Telstra contract.

Telstra always tries to monopolise everything - we should all revolt against them using their massive buying power to restrict sales of such a great handset.
I will put mine on Optus too.
cosmicharade
Apr 21, 2010 3:28 PM
They forgot to mention that you get TWO years of warranty when purchasing from the UK, unlike ONE year in Australia, and a round trip through Handtec in the UK is reported faster than a warranty trip through Optus or Telstra. And it is more than 'marginally' cheaper, try around $200 cheaper. And there are a LOT more than 50 people with handsets in Australia, there were about 50 in one shipment alone from Handtec. UK retailers have been struggling to keep up with Australian orders. Having used this phone for almost one week, I am besotted. Full Exchange mail / calendar sync out of the box, full sync with 5 google calendars, all 5 email boxes live, everything. And that's *before* I touch anything else.
bcmobile
Apr 21, 2010 4:22 PM
@ewok: Go the Desire. You won't be sorry. For all the reasons mentioned above, go Clove or Handtec - but don't hold your breath. That Icelandic volcano is holding things up a little. Just speculating but I suspect it may even be the reason Telstra got stock early.
DJ
Apr 21, 2010 9:52 PM
There's nothing "exclusive" about bringing a mobile phone to Australia first. As you can see here, Australians already have these handsets. They are probably also cheaper to import than take a plan from Telstra.
Anamnesia
Apr 21, 2010 9:55 PM
I must be one of the 50 who purchased mine from overseas.
And why not? Why shouldn't I save 20% (!!!) on the locally listed price. I'm tired of the same bullsh!t arguments about how it's a smaller market. If that was the case then I could imagine the price to be 5-10% higher, not price-gouge people 20% higher than imported prices.

I recall a statement from the ACCC that DVD Regioning is illegal, because it's anti-competitive. If HTC/Telstra decide to somehow remotely 'lock' my imported phone, then I'll be having words with the ACCC.
FLashy
Apr 21, 2010 9:59 PM
IPhones are for kids.
The HTC DEsire is about $779 outright.
But! On a staff plan it's $70 up front and $10 a month for 24 months.
The cap is $39, with 150MB data and $400 cap.
Of course if it goes over $400 a month I have to pay all over the cap of $400.

It's a hard life working for the best company in Australia.
Anamnesia
Apr 21, 2010 10:21 PM
I got 2Gb for $30 from '3'
DM1970
Apr 22, 2010 2:45 AM
its quicker to get it from handtec.co.uk - 2 days flat from the UK - 2 year warranty - $$$$ saved
Digger11
Apr 22, 2010 10:26 AM
@Flashy, thanks for the laugh, it has been a bit serious around here lately.

I assume you are working for NBN Co. ????

Hope the shareholders don't find out about your secret "staff plan" as you are just taking their money.

I used to work for Fosters and could buy a slab for under $15 - didn't make them the best company in Australia though......
casey
Apr 23, 2010 6:25 PM
There appears to be a common fault in the Telstra-spec HTC Desire GPS function. I purchased one and discovered that none of the GPS-dependant functions operate properly. Trying to return the unit, I discovered that Telstra considers itself above NSW office of fair trading rules on return of defective merchandise. Telstra have now admitted that there are many customer complaints and HTC is working on a fix "some time in the future". I'd advise avoiding this like the plague until the GPS functions are fixed.
Ewok
Apr 23, 2010 6:31 PM
Casey, sorry to hear that. Appears it works fine on my brother-in-laws Desire, however as previously mentioned he imported his through Handtech in the UK and is using his with Optus.
Comments have been disabled for this article.
 
 
 
Top Stories
The New Zealand telco problem
Opinion: Could Telstra save Kiwi telcos?
 
IT price probe to 'name and shame' gougers
Industry ducking the issue, committee claims.
 
Revealed: 2012 e-government award winners
Government highlights projects, professionals of the year.
 
Sign up to receive iTnews email bulletins
   FOLLOW US...

Latest VideosSee all videos »

Latest Comments
Polls
Should the Government enact new legislation to protect copyright holders in the digital age?

   |   View results
Yes
  19%
 
No
  81%
TOTAL VOTES: 480

Vote