Telstra confirms two of the big four banks on T-Hub

 

Concerns raised over Telstra's "walled garden" approach.

Telstra has confirmed customers of the Commonwealth Bank and National Australia Bank will be able to bank online using the T-Hub, a wireless, touch screen device designed to sit in the kitchen, when it launches on April 20.

As revealed on iTnews last month, three of Australia's four big banks were either developing apps for the new Telstra device or simply looking at whether existing iPhone apps would suffice.

But the T-Hub's closed development - with Telstra controlling the configuration and inclusion of applications - means two of the big four banks ANZ and Westpac will not offer online banking via the device at launch.

Telstra says its research indicates Internet banking is a key priority for customers using the T-Hub, ranking third behind click-to-call and email.

But Warren Hill, national sales manager with application infrastructure firm Keane questioned why customers would want to access online banking through the T-Hub, rather than going directly to their bank's website.

Hill said the "walled garden" approach taken by telecommunications companies in the past is what killed the first iterations of mobile banking using WAP.

"The approach of the telcos that you 'have to connect to us in order to connect with somebody else' never flew... people don't want to go through their telco in order to connect to their bank and vice versa."

Hill said vendors that wish to own the applications offered via their devices and decide what can and can't be offered on them face a challenge in getting customer uptake.

"It actually flies in the face of the openness of the Internet," he said. 

Copyright © iTnews.com.au . All rights reserved.


Telstra confirms two of the big four banks on T-Hub
 
 
 
Top Stories
IBM, NEC picked for major NSW Transport deals
Final contract negotiations begin.
 
Westpac interim CIO resigns
Group CIO yet to be appointed.
 
Five emerging technologies that will transform financial services
[Blog post] Far out ideas that aren't far off.
 
 
Sign up to receive iTnews email bulletins
   FOLLOW US...
Latest Comments
Polls
What is delaying adoption of public cloud in your organisation?







   |   View results
Lock-in concerns
  30%
 
Application integration concerns
  3%
 
Security and compliance concerns
  27%
 
Unreliable network infrastructure
  9%
 
Data sovereignty concerns
  21%
 
Lack of stakeholder support
  3%
 
Protecting on-premise IT jobs
  4%
 
Difficulty transitioning CapEx budget into OpEx
  3%
TOTAL VOTES: 997

Vote