Windows systems downed by dodgy Bitdefender update

Powered by SC Magazine
 

Bitdefender and Windows files quarantined.

Internet security firm Bitdefender has suffered embarrassment and the ire of users after a dodgy update affected 64-bit Windows 7 and Vista systems.

The problem stemmed from an update that was uploaded too soon on BitDefender's servers, and it meant that multiple files were flagged as Trojan malware, when in fact they were completely safe.

It affected products running on Windows 64-bit systems, namely some home users, business users and people running Windows file server software.

Some Bitdefender and Windows files were detected as Trojan.FakeAlert5 and moved to quarantine.

Due to these exe, dll and other binary files having been quarantined, problems occured such as Bitdefender not running, apps not working or even Windows not starting.

It also affected users of security software Bullguard, which uses a Bitdefender anti-virus engine, and it received the same problematic updates.

Bitdefender made a grovelling apology for the mistake, and it has issued advice to users about what to do if they were affected and in worst case scenarios when their systems simply stopped booting.

Mistakes like these can happen to anti-virus scanners when updates are downloaded, with the sheer weight of malware making the likelihood of an error more likely.

But this doesn't make it any better for users who have been affected by the error, with some users forced to undergo a complete Windows reinstall.

theinquirer.net (c) 2010 Incisive Media


Windows systems downed by dodgy Bitdefender update
 
 
 
Top Stories
IBM, NEC picked for major NSW Transport deals
Final contract negotiations begin.
 
Govt proposes crackdown on ISPs over piracy
Wants new legal powers for copyright industry.
 
Westpac interim CIO resigns
Group CIO yet to be appointed.
 
 
Sign up to receive iTnews email bulletins
   FOLLOW US...
Latest Comments
Polls
What is delaying adoption of public cloud in your organisation?







   |   View results
Lock-in concerns
  30%
 
Application integration concerns
  3%
 
Security and compliance concerns
  27%
 
Unreliable network infrastructure
  9%
 
Data sovereignty concerns
  21%
 
Lack of stakeholder support
  3%
 
Protecting on-premise IT jobs
  4%
 
Difficulty transitioning CapEx budget into OpEx
  3%
TOTAL VOTES: 1016

Vote