QLD Rail tests Cisco's IME videoconferencing

Powered by SC Magazine
 

Dimension Data on board too.

Queensland Rail is one of the first Australian companies to test out Cisco's Intercompany Media Engine (IME), which the networking giant describes as a revolution in business-to-business video conferencing.

In a global telepresence call between journalists and customers this morning, Cisco VP and CTO of Unified Communications Joe Burton said IME allows companies that already have a unified communications solution to make and receive secure, high quality IP video and audio calls using their existing telephone numbers and lines.

"From an end user perspective, there is absolutely no re-training, the [phone] numbers you know, you pick up your telephone, you dial exactly the way you did before - same number, same process - suddenly you get wideband audio and video.

"From the IT person's perspective, the benefits are even more pronounced. They have the ability to go and apply policy and say, with whom do i want to do cross-internet calls, with whom do i want them to be video or wideband audio," said Burton.

Queensland Rail uses a compatible Tandberg comms system and according to Lynden Croucher, the organisation's principal engineer for network convergence, IME will be used to improve communications between subsidiaries.

"Queensland Rail as a company has several subsidiaries and we have been investigating this product as a potential way to tie the subsidiaries to the parent company," Croucher said.

Dimension Data is also an IME customer. The company's CTO Gerard Florian told iTnews that the technology is attractive because users don't require training.

"I have turned it on in the company and nobody knew. All of a sudden people were asking, 'how come I can see this guy at the other end?'.

"We integrate it at the backend but the end user doesn't change anything. If you only have an audio device, you get audio - but you get wideband audio. If you have a device that has audio and video capability, it just pops up so we don't have to go and re-educate the workforce," said Florien.

According to Cisco, companies will require access to an IME appliance, which could be provided via a service provider, at each end but only the first time a call is placed between the two locations. After that call is complete, details of the call and an SIP route are transferred from the IME to the company's regular unified communications server.

As the IME appliance is only required the first time a connection is made between previously unconnected callers, Cisco claims one appliance can be used to support "tens of thousands" of users.

The one big question mark about whether the technology will take off depends on other vendors adopting the proposed Vipr standard, which Cisco submitted to the IETF last year.

Cisco's Burton admitted that at present no other companies had publicly announced support for the Vipr protocol but he was optimistic and said it was generating "a tremendous amount of activity".

Pricing for the Cisco Intercompany Media Engine will be announced later this month.


QLD Rail tests Cisco's IME videoconferencing
 
 
 
Top Stories
Hockey flags billion-dollar Centrelink mainframe replacement
Claims 30 year-old tech is holding Govt back.
 
Ombudsman wants to monitor warrantless metadata access
Requests ability to report publicly.
 
Frugality as a service: the Amazon story
Behind the scenes, Amazon Web Services is one lean machine.
 
 
Sign up to receive iTnews email bulletins
   FOLLOW US...

Latest VideosSee all videos »

The great data centre opportunity on Australia's doorstep
The great data centre opportunity on Australia's doorstep
Scott Noteboom, CEO of LitBit speaking at The Australian Data Centre Strategy Summit 2014 in the Gold Coast, Queensland, Australia. http://bit.ly/1qpxVfV Scott Noteboom is a data centre engineer who led builds for Apple and Yahoo in the earliest days of the cloud, and who now eyes Asia as the next big opportunity. Read more: http://www.itnews.com.au/News/372482,how-do-we-serve-three-billion-new-internet-users.aspx#ixzz2yNLmMG5C
Interview: Karl Maftoum, CIO, ACMA
Interview: Karl Maftoum, CIO, ACMA
To COTS or not to COTS? iTnews asks Karl Maftoum, CIO of the ACMA, at the CIO Strategy Summit.
Susan Sly: What is the Role of the CIO?
Susan Sly: What is the Role of the CIO?
AEMO chief information officer Susan Sly calls for more collaboration among Australia's technology leaders at the CIO Strategy Summit.
Meet the 2014 Finance CIO of the Year
Meet the 2014 Finance CIO of the Year
Credit Union Australia's David Gee awarded Finance CIO of the Year at the iTnews Benchmark Awards.
Meet the 2014 Retail CIO of the Year
Meet the 2014 Retail CIO of the Year
Damon Rees named Retail CIO of the Year at the iTnews Benchmark Awards for his work at Woolworths.
Robyn Elliott named the 2014 Utilities CIO of the Year
Robyn Elliott named the 2014 Utilities CIO of the Year
Acting Foxtel CIO David Marks accepts an iTnews Benchmark Award on behalf of Robyn Elliott.
Meet the 2014 Industrial CIO of the Year
Meet the 2014 Industrial CIO of the Year
Sanjay Mehta named Industrial CIO of the Year at the iTnews Benchmark Awards for his work at ConocoPhillips.
Meet the 2014 Healthcare CIO of the Year
Meet the 2014 Healthcare CIO of the Year
Greg Wells named Healthcare CIO of the Year at the iTnews Benchmark Awards for his work at NSW Health.
Meet the 2014 Education CIO of the Year
Meet the 2014 Education CIO of the Year
William Confalonieri named Healthcare CIO of the Year at the iTnews Benchmark Awards for his work at Deakin University.
Meet the 2014 Government CIO of the Year
Meet the 2014 Government CIO of the Year
David Johnson named Government CIO of the Year at the iTnews Benchmark Awards for his work at the Queensland Police Service.
Q and A: Coalition Broadband Policy
Q and A: Coalition Broadband Policy
Malcolm Turnbull and Tony Abbott discuss the Coalition's broadband policy with the press.
AFP scalps hacker 'leader' inside Australia's IT ranks.
AFP scalps hacker 'leader' inside Australia's IT ranks.
The Australian Federal Police have arrested a Sydney-based IT security professional for hacking a government website.
NBN Petition Delivered To Turnbull's Office
NBN Petition Delivered To Turnbull's Office
UTS CIO: IT teams of the future
UTS CIO: IT teams of the future
UTS CIO Chrissy Burns talks data.
New UTS Building: the IT within
New UTS Building: the IT within
The IT behind tomorrow's universities.
iTnews' NBN Panel
iTnews' NBN Panel
Is your enterprise NBN-ready?
Introducing iTnews Labs
Introducing iTnews Labs
See a timelapse of the iTnews labs being unboxed, set up and switched on! iTnews will produce independent testing of the latest enterprise software to hit the market after installing a purpose-built test lab in Sydney. Watch the installation of two DL380p servers, two HP StoreVirtual 4330 storage arrays and two HP ProCurve 2920 switches.
The True Cost of BYOD
The True Cost of BYOD
iTnews' Brett Winterford gives attendees of the first 'Touch Tomorrow' event in Brisbane a brief look at his research into enterprise mobility. What are the use cases and how can they be quantified? What price should you expect to pay for securing mobile access to corporate applications? What's coming around the corner?
Ghost clouds
Ghost clouds
ACMA chair Chris Chapman says there is uncertainty over whether certain classes of cloud service providers are caught by regulations.
Was the Snowden leak inevitable?
Was the Snowden leak inevitable?
Privacy experts David Vaile (UNSW Cyberspace Law and Policy Centre) and Craig Scroggie (CEO, NextDC) claim they were not surprised by the Snowden leaks about the NSA's PRISM program.
Latest Comments
Polls
Which bank is most likely to suffer an RBS-style meltdown?





   |   View results
ANZ
  20%
 
Bankwest
  9%
 
CommBank
  12%
 
National Australia Bank
  17%
 
Suncorp
  23%
 
Westpac
  19%
TOTAL VOTES: 1515

Vote