Dell profits crash as corporates fail to buy

 

Vendor logs grim third quarter.

Dell has reported a whopping 54 percent drop in profit for its most recent quarter, and a 15 percent revenue decline.

The company said that the biggest drop in demand was from large corporate buyers, which make up a big proportion of its customer base. Small and medium sized company sales revenues rose five per cent on the quarter, but were down 19 percent on the year.

Sales to government were less badly affected, thanks to the US stimulus package. Revenues were down seven per cent on the year and three per cent on the quarter in this sector.

"We are seeing improvement in overall underlying IT demand that is continuing into the fourth quarter," said chief executive Michael Dell.

"The same is true with momentum in Dell's business, specifically in our Large Enterprise and SMB segments. The launch of Windows 7 is being very well received by small businesses and consumers, and we will see the benefits of that more fully in our fiscal fourth quarter."

The company is expecting a strong fourth quarter in the consumer market. Sales were flat for the third quarter and 10 percent down on the same period last year, but Windows 7 and the Thanksgiving and Christmas period is traditionally a strong time for computer sales.

Wall Street reacted badly to the results, and Dell shares had slipped seven percent at the close of trading.

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Dell profits crash as corporates fail to buy
"Is it really news that PC sales were down the quarter before Vista 2.0 went on sale? Who wouldn't be holding off for Win7? Otherwise I'd be happily asking if it was time for Apple to tell Michael ..."
By ITrant
 
 
 
Comments: 2
DJ
Nov 21, 2009 10:23 AM
Well that was bound to happen. The nuffies at Dell should get back to basics as they have completely missed the boat on so many fronts.

When you screw your partner channel by opening up retail outlets....

then allow customers to get better pricing than their partner supplier through calling Malaysia sales....

then continually increase prices without adding any extra value....

then send your customers round the world via crappy IVR where customer service is second rate....

then ship the wrong parts for repairs....

then bank on corporates balancing the books when the entire world is cutting costs (not spending)....

you are bound to go backwards, lose revenue and then be forced to cut headcount, decrease customer service further.

Wake Up Dell.

You are behaving the same way you did 3 years ago (sales and box moving) when you should be adapting to the climate (cutting costs, virtualisation, re-use).

The problem is when you are a box mover, you are always dependent on the next sale... which at the moment is going to be a hard task given customers are not spending the amounts previously seen.

This is only the start and things will continue to head south for Dell.
ITrant
Nov 22, 2009 6:34 PM
Is it really news that PC sales were down the quarter before Vista 2.0 went on sale? Who wouldn't be holding off for Win7?

Otherwise I'd be happily asking if it was time for Apple to tell Michael Dell to shut the company down and give the money back to the shareholders?
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