Symantec: Microsoft is putting customers at risk

 

AVG and Avast "better" than Microsoft Security Essentials.

Symantec was "nervous" of the effect Microsoft Security Essentials would have on the threat landscape, claiming the product does not provide adequate protection and would lull consumers into a false sense of security.

Mike Plante, senior director at Symantec, attacked Microsoft for "putting consumers at risk because [Microsoft Security Essentials] doesn't block a lot of the malware attacks that these criminals are throwing at consumers".

He said Symantec was "nervous" the product would be used by consumers who are not savvy enough to realise its failings.

He also believed Microsoft's product was inferior to alternative free antivirus applications from AVG and Avast.

"Based on what we have seen from AV Comparatives and AV Tests, Microsoft's anti malware engine, at the time called OneCare, does not measure up to the other freeware players, let alone the players like Norton," Plante said.

Microsoft denied its product, which was launched yesterday, was inadequate.

Its chief security advisor for Australia Stuart Strathdee said he wasn't interested in "trading blows with our competition" and instead explained that Microsoft Security Essentials was based on its Forefront enterprise product, which he believes is sound.

"We want to expand the level of protection and expand the overall volume of consumers who are running security software. This application is basically running the same engine as our Microsoft Forefront product. We stand by that product," Strathdee told iTnews.

According to Strathdee, the product does not require any more functionality - such as heuristics - as long as users keep their operating system and applications up to date.

"The overall strategy here is very clearly, Windows 7 with IE 8 and Microsoft Security Essentials.

"It is not only just about whether the product does heuristics or if it has other functionality built into the AV product. It really is a strategy about making sure you have the latest operating system, the latest browser and some anti malware and anti virus protection built in.

"Windows Vista and Windows 7 also have Windows Defender built in. When you combine that with the security features built into IE8 you can see the overall strategy of defence in depth coming into play," added Strathdee.

Market share

Symantec's Plante dismissed any threat Microsoft Security Essentials may have on Symantec's market share.

"This market is crowded already and Microsoft is really just joining that fray. The early reviews of the product aren't that good and as a free solution [Microsoft] will be somewhat restricted in the marketing they will put behind it. I don't think this is going to change the dynamics," added Plante.

In a report published by Gartner in June, research analysts Arabella Hallawell and Neil MacDonald said Microsoft had an opportunity to alter the consumer security market but suggested the company's investment in the product would be considered a failure if it did not capture at least 20 percent of the market within two years.


Symantec: Microsoft is putting customers at risk
"Thanks for your comments. @Ian_M: good point, well made! @Schikitar: i was confused about the relationship between OneCare, Forefront and MSE. To try and make things clear, below are some quotes ..."
By Mun
 
 
 
Comments: 3
Ian_M
Sep 30, 2009 7:29 PM
Mike Plante gets an "A" for spin, but an "F" for evidence supporting his argument.
The fact is that the only thing making Symantec "nervous" is the realisation that their long suffering customers might soon recognise a brave new new world that does not include them.
By contrast Microsoft's Stuart Strathdee correctly points to a system-wide security solution based on Windows 7 (preferably the 64 bit version), IE8, Windows Defender and now Microsoft Security Essentials.
It's not that Microsoft's quest for security is completed (it certainly has further to go with IE8 for example), but this combination is far superior to Mr Plante's disingenuous doom & gloom spin.
And it doesn't come at Symantec's on-going price (I hestiate to call it extortion) or involve loading bloatware.
Schikitar
Oct 1, 2009 10:41 AM
MSE isn't OneCare, it is built on ForeFront.

I use NIS 2010 at home (which is a fantastic product) because I feel that it offers a greater level of protection for me and my fmaily (whose actions on the computer/internet I don't control). At work, however, I am happy to run MSE as I know how to avoid malware/viruses. There's room for everyone in this game - as for MSE, let's see what some real-world virus testing results produce rather than letting the spin from a competitor make some assumptions!
Mun
Oct 1, 2009 11:32 AM
Thanks for your comments.

@Ian_M: good point, well made!

@Schikitar: i was confused about the relationship between OneCare, Forefront and MSE. To try and make things clear, below are some quotes from Strathdee that didn't make it into the story.

"In OneCare and Forefront, the engines had slight variations but were far more similar. Now we have moved to Microsoft SE, the engine for MSE has been heavily modified from the Forefront engine."

"The basics of the engine are the same but because MSE is designed to work in so many lightweight environments there are a substantial amount of modifications."

"Whilst components of the engine and the basic framework of the engine is the same, the engine has been substantially modified. All the signatures they share have a very high level of common property between."
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