CBA NetBank issues resolved

Powered by SC Magazine
 

Big Blue called in to help.

The Commonwealth Bank says it has resolved a "software issue" that restricted some customers from accessing three months of transaction histories via NetBank.

The issue was reported by users after the Bank experienced an unrelated "high transaction issue" that took its NetBank internet banking site offline several times last week.

The Bank said at the time that there was no security breach and that no customer information or funds were compromised.

However, it said the traffic payload that took its internet banking site offline several times was "partially malicious", leading to speculation the Bank had been subjected to a denial of service attack.

A spokeswoman for the CBA declined to provide further details on the malicious traffic source because the issue was resolved.

She said the separate "data display issue" was resolved Sunday afternoon with assistance from IBM.

"The Commonwealth Bank unequivocally assures all customers that all account information, including balances, is correct and that the security of their accounts and personal information has not been breached," the spokeswoman said.

"We regret the inconvenience caused to NetBank customers last week."


CBA NetBank issues resolved
 
 
 
Top Stories
Business-focused Windows 10 brings back the Start menu
Microsoft skips 9 for the "greatest enterprise platform ever".
 
Feeling Shellshocked?
Stay up to date with patching for the Bash bug.
 
Amazon forced to reboot EC2 to patch Xen bug
Rolling restarts over next week.
 
 
Sign up to receive iTnews email bulletins
   FOLLOW US...
Latest Comments
Polls
Which is the most prevalent cyber attack method your organisation faces?




   |   View results
Phishing and social engineering
  66%
 
Advanced persistent threats
  5%
 
Unpatched or unsupported software vulnerabilities
  11%
 
Denial of service attacks
  6%
 
Insider threats
  12%
TOTAL VOTES: 1379

Vote