Traffic spike kills CBA NetBank

Powered by SC Magazine
 

But no security breach, Bank says.

The Commonwealth Bank is yet to confirm the source of a partly malicious traffic payload that has taken its internet banking site offline several times since yesterday.

A bank spokeswoman said it was "critically aware" of the issues and was "working as a matter of urgency" to fix NetBank.

She said that there was no security breach and that no customer information or funds were compromised.

The outage has the hallmarks of a denial-of-service (DoS) attack: "We are experiencing exceptionally high volumes of traffic, some of which appears to be malicious," she said.

"The source and type of this is yet to be confirmed".

Commonwealth said there were "planned, intermittent periods" where NetBank was down due to work on its systems being prioritised over customers. Outages could continue until the source of the traffic is found.

It said the outages ensured privacy of customer data.

"Customer information and privacy must be secured at all times. If that is ever under threat we must forego convenience for a short time whilst services are assured," the spokeswoman said.

Customers requiring assistance, who have questions or concerns about NetBank should call its helpdesk on 132 221.


Traffic spike kills CBA NetBank
 
 
 
Top Stories
Getting bang for your buck in the explosives factory
As a manufacturing industry CIO, Incitec Pivot’s Martin Janssen doesn’t have much money to spend on IT. But to him, that’s all part of the fun.
 
AGL restructure sees CIO depart
Owen Coppage to leave after ten years.
 
Inside Telstra's multi-faceted cloud strategy
An overview of its own cloud and deals with Cisco, VMware, IBM and NextDC.
 
 
Sign up to receive iTnews email bulletins
   FOLLOW US...
Latest Comments
Polls
Do you support the Government's data retention scheme?

   |   View results
Yes
  11%
 
No
  89%
TOTAL VOTES: 2204

Vote