Ry Crozier

Editor-in-Chief

Ry Crozier has reported on the technology sector for 25 years.

Crozier re-joined iTnews in 2015, after previous stints as a journalist at the University of New South Wales and Electronics News.

Recent articles by Ry Crozier

TPG Telecom reveals iiNet order management system breached

TPG Telecom reveals iiNet order management system breached

Data accessed.
Ry Crozier Aug 19 2025 9:27AM Security
Flight Centre Corporate now has a single observability strategy and tool

Flight Centre Corporate now has a single observability strategy and tool

Across 95 countries.
Ry Crozier Aug 19 2025 6:50AM Cloud
Australia Post brings Starlink to 270 post offices

Australia Post brings Starlink to 270 post offices

To improve banking and postal service availability and reliability.
Ry Crozier Aug 19 2025 6:21AM Telco/ISP
Suncorp deploys Duck Creek at AAMI

Suncorp deploys Duck Creek at AAMI

Ahead of broader rollout across Australian insurance businesses.
Ry Crozier Aug 15 2025 6:10AM Financial Services
Coles Group to test agentic AI on staff leave booking

Coles Group to test agentic AI on staff leave booking

Plans to augment months-old assistant.
Ry Crozier Aug 14 2025 6:37AM HR
CBA's leaders are keeping a close watch on AI metrics

CBA's leaders are keeping a close watch on AI metrics

Value realisation firmly on the executive radar.
Ry Crozier Aug 13 2025 2:54PM Financial Services
NBN Co weaves AI and automation into its operational "fabric"

NBN Co weaves AI and automation into its operational "fabric"

Details use cases.
Ry Crozier Aug 12 2025 1:19PM Emerging Tech
University of Western Australia resets all staff and student passwords

University of Western Australia resets all staff and student passwords

After 'data breach'.
Ry Crozier Aug 11 2025 1:28PM Security
Westpac turns to AIOps and event-driven automation

Westpac turns to AIOps and event-driven automation

Infrastructure automation program evolves.
Ry Crozier Aug 11 2025 6:53AM Financial Services
Optus to answer privacy court case stemming from 2022 data breach

Optus to answer privacy court case stemming from 2022 data breach

Fresh action filed against telco.
Ry Crozier Aug 8 2025 11:40AM Telco/ISP
Job seekers had payments cancelled unlawfully by gov IT system

Job seekers had payments cancelled unlawfully by gov IT system

Automated decision-making back in spotlight.
Ry Crozier Aug 6 2025 6:18AM Software
NBN Co signs on to Amazon's Project Kuiper as Sky Muster replacement

NBN Co signs on to Amazon's Project Kuiper as Sky Muster replacement

Industry to be consulted on transition, pricing and more.
Ry Crozier Aug 5 2025 11:09AM Telco/ISP
Guzman y Gomez continues to deploy Workday as core people platform

Guzman y Gomez continues to deploy Workday as core people platform

Looks to AI to aid efficiency drive.
Ry Crozier Aug 5 2025 6:53AM HR
Gov to encourage vuln research, puts insurers and NFPs on notice

Gov to encourage vuln research, puts insurers and NFPs on notice

Kicks off 2026-28 cyber strategy evolution.
Ry Crozier Jul 30 2025 6:57AM Security
CBA AI 'voice bot' deployment linked to review of 45 roles

CBA AI 'voice bot' deployment linked to review of 45 roles

Used to triage inbound calls.
Ry Crozier Jul 29 2025 11:23AM Financial Services
Bunnings pilots AI for its 55,000-strong workforce

Bunnings pilots AI for its 55,000-strong workforce

Creates talent pools and career growth opportunities.
Ry Crozier Jul 29 2025 6:41AM HR
NT gov agency targeted in alleged $3.5m BEC scam

NT gov agency targeted in alleged $3.5m BEC scam

Sydney man charged by federal authorities.
Ry Crozier Jul 28 2025 6:49AM Security
NBN Co to axe millions of useless planned outage notifications

NBN Co to axe millions of useless planned outage notifications

Purge underway.
Ry Crozier Jul 25 2025 6:20AM Telco/ISP
Australia Post brings Adobe into customer experience transformation

Australia Post brings Adobe into customer experience transformation

Will use AI capabilities to scale its content production.
Ry Crozier Jul 24 2025 12:05PM Marketing
NBN Co's new push for 1 million premises to make fibre switch

NBN Co's new push for 1 million premises to make fibre switch

Expands its targeting of problem copper connections.
Ry Crozier Jul 24 2025 6:00AM Telco/ISP

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