EDITOR'S NOTE

Good afternoon,

Vodafail.com - the site set up to accept complaints from Vodafone customers - has called on the carrier to offer affected users discounted fees and the ability to escape contracts as compensation for network issues.

Also today, Apple makes repaired iPhones harder to open and Telstra starts charging for calls in minute blocks...

-- Ry Crozier

MOST READ Dating site creates profiles from public records Australia mandates Microsoft's Open Office XML Vista proven an effective net filter by EC tests Opinion: Broadband is needed, and needed now Librarians rewrite the book on disaster recovery FEATURED COMMENT "The only tool that I have come across that can successfully read and write .docx format files is Microsoft office. I have tried using Open Office but when sharing the updates of a document with people using MS Office and myself using Open Office has regularly resulted in corrupted document formatting etc. Unfortunately this decision just means that all people and organisations who wish to ..." robl commenting on Australia mandates Microsoft's Open Office XML

TODAY ON ITNEWS

By Ry Crozier | January 21, 2011

Calls for discounts, free contract escapes for affected users.

By Brett Winterford | January 21, 2011

Opinion: Beyond the marketing noise, Microsoft's offering is compelling.

By Gabriel Madway | January 21, 2011

Keep out of your phone.

By Ry Crozier | January 21, 2011

Catch-up with mobile rivals.

By John Hilvert | January 21, 2011

Focus on usability.

By Ry Crozier | January 21, 2011

Network in sights as flood damage bill reality hits.

By Liam Tung | January 21, 2011

Ad-supported streaming services could rescue the industry.

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