EDITOR'S NOTE
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Good morning,
It seemed an overriding theme in yesterday's Macquarie Telecom call centre launch was the fact they were basing support people in Australia.
It's a less than thinly-veiled reference to the recent actions of other telcos (though not strictly an apples-for-apples comparison).
Meanwhile, if you need to escalate complaints about your telco, you might soon be able to do it on Twitter.
Remember you can still go into the draw for $500.00 simply by filling in our 2010 iTnews Readership Survey.
-- Ry Crozier
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EVENTS
| Event Name |
Location |
Date |
| Expanding Your Business to the US webinar |
Live webinar |
July 13, 2010 |
| Supporting a Multi-Channel Customer Service Strategy … |
Brisbane, Melbourne, Sydney |
July 13, 2010 |
| Executive Seminar: Achieving the Efficiently Managed Enterprise Through IT Optimisation and Automation |
Sydney - Quay Grand Suites Sydney |
July 19, 2010 |
| bwired Website Strategy Seminar July 2010 |
Queens Loft, First Floor, 133 Queensbridge Street, Southbank VIC 3006 |
July 20, 2010 |
| CA Expo '10 - Realise the Possibilities |
Melbourne, Sydney |
July 20, 2010 |
| Executive Seminar: Achieving the Efficiently Managed Enterprise Through IT Optimisation and Automation |
Canberra - Hyatt Hotel Canberra |
July 20, 2010 |
| KM & Collaboration Australia |
Crystal Palace Luna Park Sydney |
July 21, 2010 |
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