iTnews
  • Home
  • News
  • Technology
  • Software

Qantas chaos as check-in computers crash

By Ry Crozier
Jul 1 2012 12:57PM
Follow google news

Global Altea outage.

Qantas has confirmed a global outage of Amadeus' Altea reservation system is the cause of chaos at check-in counters nationally for the airline on Sunday.

Qantas chaos as check-in computers crash

"Global issues with Altea system affecting check-in," Qantas said on its official Twitter page.

"Issue resolved and ports will be back online shortly. We're sorry for the inconvenience."

Affected travellers took to Twitter over the weekend with several saying flights were delayed as a result of the computer system crash.

Several reported planes on the tarmac for extended periods due to the outage.

Pictures tweeted from Tullamarine in Melbourne show long queues at the check-in counters.

An iTnews reader similarly reported chaos in Perth this morning.

The cause of the crash has not been confirmed.

However, several Twitter users speculated that it may have been caused by the addition of a "leap second" overnight "to keep the world's official atomic clocks in sync".

A Qantas spokesperson has been contacted for comment and confirmation of the cause.

The reservation system portion of Amadeus' Altea suite is used by 140 airlines worldwide.

A similar outage hit the hosted Altea system, affecting airlines globally, in January.

A spokesperson for Amadeus has also been contacted for comment.

More to come...

Add iTnews as your trusted source

Add iTnews As Your Trusted Source Add iTnews As Your Trusted Source
Got a news tip for our journalists? Share it with us anonymously here.
Copyright © iTnews.com.au . All rights reserved.
Tags:
amadeuschaoscheckincomputerscrashqantassoftware

Related Articles

  • Aurora Energy to modernise its ERP system Aurora Energy to modernise its ERP system
  • Perth Airport to deploy 70 IT, OT systems for new terminal Perth Airport to deploy 70 IT, OT systems for new terminal
  • Apple rolls out new, AI-powered Siri Apple rolls out new, AI-powered Siri
  • iTnews State of Data & AI Breakfast comes to Sydney this July iTnews State of Data & AI Breakfast comes to Sydney this July
Join our WhatsApp Channel

Partner Content

AI is delivering business value today
Partner Content AI is delivering business value today
From test case to control tower: How DXC and ServiceNow are governing enterprise AI at scale
Promoted Content From test case to control tower: How DXC and ServiceNow are governing enterprise AI at scale
Thomas Peer Solutions unveils data cloud platform and executive leadership forum for 2026
Partner Content Thomas Peer Solutions unveils data cloud platform and executive leadership forum for 2026
You meet the security standard. Shame no one can see it
Promoted Content You meet the security standard. Shame no one can see it

Sponsored Whitepapers

Agile in the AI Era: why projects still fail
Agile in the AI Era: why projects still fail
When Technology Becomes the Blocker: Unlocking Real Outcomes from AI and Cloud
When Technology Becomes the Blocker: Unlocking Real Outcomes from AI and Cloud
High-volume data sources for AI-driven security analytics
High-volume data sources for AI-driven security analytics
How healthcare organisations can get more value from cloud
How healthcare organisations can get more value from cloud
1 in 3 companies lose SaaS data. Here’s how to prevent it
1 in 3 companies lose SaaS data. Here’s how to prevent it

Events

  • iTnews State of Security Breakfast iTnews State of Security Breakfast
  • iTnews State of Data & AI Breakfast iTnews State of Data & AI Breakfast
  • The 2026 iAwards The 2026 iAwards
  • Integrate 2026 Integrate 2026
  • Security Exhibition & Conference Security Exhibition & Conference
Share on Facebook Share on LinkedIn Share on Whatsapp Email A Friend

Most Read Articles

Defence says Palantir is "sandboxed" in its environment

Defence says Palantir is "sandboxed" in its environment

Services Australia describes fraud, debt-related machine learning use cases

Services Australia describes fraud, debt-related machine learning use cases

Perth Airport to deploy 70 IT, OT systems for new terminal

Perth Airport to deploy 70 IT, OT systems for new terminal

Meet Genie, Deakin Uni's virtual assistant for students

Meet Genie, Deakin Uni's virtual assistant for students

techpartner.news logo
Sydney-based AI-cloud waste startup raises $3m
Sydney-based AI-cloud waste startup raises $3m
Brennan uses NiCE to modernise its contact centre
Brennan uses NiCE to modernise its contact centre
Impact Awards: Tecala slashes customer response times for fintech IQumulate
Impact Awards: Tecala slashes customer response times for fintech IQumulate
Interactive introduces private cloud platform
Interactive introduces private cloud platform
Digital61 expands cybersecurity portfolio
Digital61 expands cybersecurity portfolio
All rights reserved. This material may not be published, broadcast, rewritten or redistributed in any form without prior authorisation.
Your use of this website constitutes acceptance of nextmedia's Privacy Policy and Terms & Conditions.