iTnews
  • Home
  • News
  • Technology
  • Telco/ISP

HTC exposes BlackBerry migration flaw

By James Hutchinson
Jul 8 2011 12:40PM
Follow google news

Third party software integration to blame.

HTC has notified users of a flaw that could cost customers hundreds of dollars in re-sent text messages (SMS) when migrating from a BlackBerry device.

HTC exposes BlackBerry migration flaw

The issue, which affects Australian and New Zealand users on specified HTC smartphones (listed below), can re-send SMS messages saved on the BlackBerry smartphone to the original recipient of those messages during the migration.

A spokesperson for HTC told iTnews the issue occurred when a user migrated from a BlackBerry device to an affected HTC device using the data transfer application included with HTC phones.

The problem would occur if a user elects to transfer all SMS messages from the BlackBerry device to an affected HTC device.

A spokesperson for BlackBerry manufacturer Research in Motion confirmed the company knew about the issue but refused comment. They did not respond when asked which devices were affected.

The HTC spokesperson said the issue had come about through third party software integration on affected devices.

"HTC is working to resolve this issue as a matter of urgency," HTC said in a statement released early this morning.

"Currently, we are developing, testing and introducing a software update. We will continue to update customers on our progress on a regular basis until this has been resolved. We have already instigated additional quality control steps for software integration."

Customers would be notified when an over-the-air update was available for their device.

HTC devices affected include:

  • HTC Incredible S (Optus)
  • HTC Desire S (Telstra)
  • HTC Wildfire S (Telstra)
  • HTC Desire Z (Vodafone Australia)
  • HTC Wildfire (Telstra)
  • HTC Wildfire S (in New Zealand only with Telecom NZ)

Add iTnews as your trusted source

Add iTnews As Your Trusted Source Add iTnews As Your Trusted Source
Got a news tip for our journalists? Share it with us anonymously here.
Copyright © iTnews.com.au . All rights reserved.
Tags:
blackberryhtcphonestelco/isp

Related Articles

  • Marathon OAIC investigation finds Optus breached 51,000 customers' privacy Marathon OAIC investigation finds Optus breached 51,000 customers' privacy
  • Superloop self-serve AI resolutions top 330,000 cases Superloop self-serve AI resolutions top 330,000 cases
  • Superloop merges wholesale FTTP operations under a single brand Superloop merges wholesale FTTP operations under a single brand
  • TPG Telecom using AI to chase better customer NPS TPG Telecom using AI to chase better customer NPS
Join our WhatsApp Channel

Partner Content

Onel Consulting Strengthens Its White-Glove Services With Strategic COO Appointment
Promoted Content Onel Consulting Strengthens Its White-Glove Services With Strategic COO Appointment
AI is delivering business value today
Partner Content AI is delivering business value today
Scalable AI solutions: secure delivery
Scalable AI solutions: secure delivery
Why resilient communications are becoming critical infrastructure for modern enterprise IT
Promoted Content Why resilient communications are becoming critical infrastructure for modern enterprise IT

Sponsored Whitepapers

When cyber risk has no clear owner: A practical guide for senior Australian business leaders
When cyber risk has no clear owner: A practical guide for senior Australian business leaders
Agile in the AI Era: why projects still fail
Agile in the AI Era: why projects still fail
When Technology Becomes the Blocker: Unlocking Real Outcomes from AI and Cloud
When Technology Becomes the Blocker: Unlocking Real Outcomes from AI and Cloud
High-volume data sources for AI-driven security analytics
High-volume data sources for AI-driven security analytics
How healthcare organisations can get more value from cloud
How healthcare organisations can get more value from cloud

Events

  • iTnews State of Security Breakfast iTnews State of Security Breakfast
  • iTnews State of Data & AI Breakfast iTnews State of Data & AI Breakfast
  • Forrester's AI Forum Sydney Forrester's AI Forum Sydney
  • The 2026 iAwards The 2026 iAwards
  • Integrate 2026 Integrate 2026
Share on Facebook Share on LinkedIn Share on Whatsapp Email A Friend

Most Read Articles

Superloop self-serve AI resolutions top 330,000 cases

Superloop self-serve AI resolutions top 330,000 cases

Superloop merges wholesale FTTP operations under a single brand

Superloop merges wholesale FTTP operations under a single brand

Optus takes on 450 staff to address triple zero crisis

Optus takes on 450 staff to address triple zero crisis

Telstra elevates Dayle Stevens to company-wide AI role

Telstra elevates Dayle Stevens to company-wide AI role

techpartner.news logo
Sydney-based AI-cloud waste startup raises $3m
Sydney-based AI-cloud waste startup raises $3m
Brennan uses NiCE to modernise its contact centre
Brennan uses NiCE to modernise its contact centre
Impact Awards: Tecala slashes customer response times for fintech IQumulate
Impact Awards: Tecala slashes customer response times for fintech IQumulate
Interactive introduces private cloud platform
Interactive introduces private cloud platform
Digital61 expands cybersecurity portfolio
Digital61 expands cybersecurity portfolio
All rights reserved. This material may not be published, broadcast, rewritten or redistributed in any form without prior authorisation.
Your use of this website constitutes acceptance of nextmedia's Privacy Policy and Terms & Conditions.