Managing security vendor, Network Box has moved away from a ‘franchise model’ to become a unified global operation.
Newly appointed A/NZ CEO, Campbell said the US$22 million restructure was initiated out of the local offices and would keep the company consistent across the different regions and offer the same support levels to its global customers and partners.
Campbell replaces Keith Glennan, whom has been promoted to the CEO post.
“In the past Network Box operated under a franchise model. Each region worked independently under the Network Box banner,” said Campbell.
The merger gives the different ‘franchises’ the ability to service regional customers in Asia-Pacific and some of those multinational customers headquartered in the UK and helped provide better integration both locally and in Hong Kong and the UK, he said.
"It is much simpler for us to fail customers over to another network operation centre in case of a power outage," he said. "Onsite support can now be arranged centrally and delivered regionally."
For example during the Victorian bush fires in January, the local office was able to move its customers to its London base, something it wouldn’t have been able to do in the past, said Campbell.
Alongside the business restructure, Network Box plans to release a new version of its operating systems and hardware to complement it.
Currently with 12 staff, Campbell plans to grow the local business and was looking to double the company's staff.
"We also need to increase our presence in Queensland, SA and WA and I'll be looking to increase our nine resellers in those regions to 12," Campbell said.
Network Boxes will also continue it partnership with local distributor of Firewall Systems.
Network Box in $US22M restructure
By Lilia Guan on Jan 22, 2007 9:28AM