India's huge outsourcing industry struggles with work-from-home scenario

By Sankalp Phartiyal and Sachin Ravikumar on Mar 26, 2020 12:28PM

Amid nationwide 21-day lockdown.

As the coronavirus pandemic pushes India into lockdown, the call centres and IT services firms that function as the world's back office are struggling to piece together work-from-home solutions and other business-continuity plans. Prime Minister Narendra Modi on Tuesday ordered 1.3 billion ...

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