iTnews
  • Home
  • News
  • Technology
  • Cloud

Wolters Kluwer takes down cloud services after malware infection

By Staff Writer on May 8, 2019 12:57PM
Wolters Kluwer takes down cloud services after malware infection

Impacts Australian users of CCH software.

Wolters Kluwer, maker of the CCH cloud-based tax and accounting software, suffered a malware infection that led it to take down customer-facing systems worldwide, including in Australia.

The company said in a statement that it identified “technical anomalies in a number of [its] platforms and applications” on Tuesday Australian time.

Its Australian operations were among those caught, with a statement on its Facebook page saying that systems had been “proactively” taken offline “out of an abundance of caution” while the company investigated what were then classed as “network and service interruptions”.

Its global parent has now confirmed that the problems stemmed from a security incident.

“We immediately started investigating and discovered the installation of malware,” it said in a statement this morning.

“As a precaution, in parallel, we decided to take a broader range of platforms and applications offline.

“With this action, we aimed to quickly limit the impact this malware could have had, giving us the opportunity to investigate the issue with assistance from third-party forensics consultants and work on a solution.”

Wolters Kluwer said that it had “seen no evidence that customer data was taken or that there was a breach of confidentiality of that data.”

“Also, there is no reason to believe that our customers have been infected through our platforms and applications,” it said, before adding that its “investigation is ongoing”.

The company said that service to an undisclosed number of services and platforms had been restored.

However, it appeared some cloud-based services were still down, based on reports from US-based customers.

Got a news tip for our journalists? Share it with us anonymously here.
Copyright © iTnews.com.au . All rights reserved.
Tags:
accountingcloudmalwaresecuritytaxwolters kluwer

Partner Content

Avoiding CAPEX by making on-premise IT more cloud-like
Promoted Content Avoiding CAPEX by making on-premise IT more cloud-like
Why Genworth Australia embraced low-code software development
Promoted Content Why Genworth Australia embraced low-code software development
Accenture and Google Cloud team up to create a loveable, Australian-first, renewable energy product
Promoted Content Accenture and Google Cloud team up to create a loveable, Australian-first, renewable energy product
Security "mindset shift" needed to protect organisations
Promoted Content Security "mindset shift" needed to protect organisations

Sponsored Whitepapers

Extracting the value of data using Unified Observability
Extracting the value of data using Unified Observability
Planning before the breach: You can’t protect what you can’t see
Planning before the breach: You can’t protect what you can’t see
Beyond FTP: Securing and Managing File Transfers
Beyond FTP: Securing and Managing File Transfers
NextGen Security Operations: A Roadmap for the Future
NextGen Security Operations: A Roadmap for the Future
Video: Watch Juniper talk about its Aston Martin partnership
Video: Watch Juniper talk about its Aston Martin partnership

Events

  • Micro Focus Information Management & Governance (IM&G) Forum 2022
  • CRN Channel Meets: CyberSecurity Live Event
  • IoT Insights: Secure By Design for manufacturing
  • Cyber Security for Government Summit
By Staff Writer
May 8 2019
12:57PM
0 Comments

Related Articles

  • RBA pushes first IaaS workload into Azure
  • Google adds phishing protection to Workspace apps
  • 5 essential digital transformation ideas
  • Oracle accredited 'certified strategic' gov cloud provider
Share on Twitter Share on Facebook Share on LinkedIn Share on Whatsapp Email A Friend

Most Read Articles

Qantas calls time on IBM, Fujitsu in tech modernisation

Qantas calls time on IBM, Fujitsu in tech modernisation

Service NSW hits digital services goal two years early

Service NSW hits digital services goal two years early

SA Police ignores Adelaide council plea for facial recognition ban on CCTV

SA Police ignores Adelaide council plea for facial recognition ban on CCTV

NBN Co says TPG tie-up could help Telstra sidestep spectrum limits

NBN Co says TPG tie-up could help Telstra sidestep spectrum limits

Digital Nation

IBM global chief data officer on the rise of the number crunchers
IBM global chief data officer on the rise of the number crunchers
Integrity, ethics and board decisions in the digital age
Integrity, ethics and board decisions in the digital age
The security threat of quantum computing
The security threat of quantum computing
Crypto experts optimistic about future of Bitcoin: Block
Crypto experts optimistic about future of Bitcoin: Block
COVER STORY: Operationalising net zero through the power of IoT
COVER STORY: Operationalising net zero through the power of IoT
All rights reserved. This material may not be published, broadcast, rewritten or redistributed in any form without prior authorisation.
Your use of this website constitutes acceptance of nextmedia's Privacy Policy and Terms & Conditions.