'Overcharged' NBN FTTN and FTTB users unresponsive

By Ry Crozier on Jan 23, 2019 10:05AM

Most don’t reply to letter or email offering internet plan fixes.

About 95,000 NBN fibre-to-the-node and fibre-to-the-building users have not claimed refunds or other remedies after being sold internet services that could not hit the advertised speeds. The Australian Competition and Consumer Commission (ACCC) said in a statement today that two-thirds of the ...

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