iTnews
  • Home
  • News
  • Business
  • Finance

Benchmark Awards 2019 Finalists: ING Australia automates ID management

By Matt Johnston on Jan 22, 2019 11:55AM
Benchmark Awards 2019 Finalists: ING Australia automates ID management

Compliance and speed in one.

Identity governance at ING Australia has had a major overhaul, freeing the bank’s IT team from spending a week chasing permissions and safeguarding ID compliance.

Prior to the update, granting access for employees joining, leaving or moving within the company was a manual process handled by managers and IT staff.

Chasing up the necessary permissions from each department and system the employee needed access to could take up to a week - time for which the employee was paid for doing nothing and time the IT team could better spend on other projects.

Slow, manual processes prone to human error were also a governance issue, which was not an idea scenario for a bank to have in 2018 as the the industry and practices were put under the spotlight of the Royal Commission into banking.

Area lead for Identity and Access Management Angelina Potapova oversaw the project, partnering with ID governance software vendor SailPoint to deliver a solution that drew data from the bank’s HR staff movement feeds.

It resulted in more than 1,500 employees and their access has been brought under a single, automated purview, reducing mistakes and providing an up to date account of who has access to what.

Automating staff access also meant employees can hit the ground running, with all permissions for the systems they interact with granted on the first day on the job.

The rollout of SailPoint IdentityIQ went relatively smoothly, however, it took some convincing to get management on board as they didn’t see a non-customer facing project as being a high priority.

Once managers saw the time that was saved, the project gained wide acceptance and support within the bank.

The ability to audit access and compliance also caught the attention of the larger ING Group, who have a particular interest in governance now their Amsterdam headquarters are highly susceptible to the European Union’s GDPR privacy regulations.

This project has been named a finalist in the Finance category of the iTnews Benchmark Awards 2018/19.

Got a news tip for our journalists? Share it with us anonymously here.
Copyright © iTnews.com.au . All rights reserved.
Tags:
benchmarking changefinancefinanceiting australiaing banksoftware

Partner Content

Why Genworth Australia embraced low-code software development
Promoted Content Why Genworth Australia embraced low-code software development
Accenture and Google Cloud team up to create a loveable, Australian-first, renewable energy product
Promoted Content Accenture and Google Cloud team up to create a loveable, Australian-first, renewable energy product
Why rethinking your CMS is crucial for customer retention
Promoted Content Why rethinking your CMS is crucial for customer retention
Avoiding CAPEX by making on-premise IT more cloud-like
Promoted Content Avoiding CAPEX by making on-premise IT more cloud-like

Sponsored Whitepapers

Extracting the value of data using Unified Observability
Extracting the value of data using Unified Observability
Planning before the breach: You can’t protect what you can’t see
Planning before the breach: You can’t protect what you can’t see
Beyond FTP: Securing and Managing File Transfers
Beyond FTP: Securing and Managing File Transfers
NextGen Security Operations: A Roadmap for the Future
NextGen Security Operations: A Roadmap for the Future
Video: Watch Juniper talk about its Aston Martin partnership
Video: Watch Juniper talk about its Aston Martin partnership

Events

  • Micro Focus Information Management & Governance (IM&G) Forum 2022
  • CRN Channel Meets: CyberSecurity Live Event
  • IoT Insights: Secure By Design for manufacturing
  • Cyber Security for Government Summit
  • Forrester Technology & Innovation Asia Pacific 2022
By Matt Johnston
Jan 22 2019
11:55AM
0 Comments

Related Articles

  • PayTo rollout kicks off
  • Westpac to introduce 'Tap-on-Phone' software to merchants
  • ANZ's A$DC stablecoin used to purchase tokenised carbon credits
  • Rabobank Australia to automate IFTI reporting
Share on Twitter Share on Facebook Share on LinkedIn Share on Whatsapp Email A Friend

Most Read Articles

Qantas calls time on IBM, Fujitsu in tech modernisation

Qantas calls time on IBM, Fujitsu in tech modernisation

PayTo rollout kicks off

PayTo rollout kicks off

Researchers hacked Oracle servers to demo serious vulnerability

Researchers hacked Oracle servers to demo serious vulnerability

Neobank Volt exits the banking industry

Neobank Volt exits the banking industry

Digital Nation

COVER STORY: Operationalising net zero through the power of IoT
COVER STORY: Operationalising net zero through the power of IoT
Integrity, ethics and board decisions in the digital age
Integrity, ethics and board decisions in the digital age
IBM global chief data officer on the rise of the number crunchers
IBM global chief data officer on the rise of the number crunchers
The security threat of quantum computing
The security threat of quantum computing
Crypto experts optimistic about future of Bitcoin: Block
Crypto experts optimistic about future of Bitcoin: Block
All rights reserved. This material may not be published, broadcast, rewritten or redistributed in any form without prior authorisation.
Your use of this website constitutes acceptance of nextmedia's Privacy Policy and Terms & Conditions.