How Woolworths landed in 'really bad shape' with Salesforce

By Ry Crozier on Oct 9, 2018 6:43AM

Governance centralised to tame seven parallel implementations.

Woolworths has taken an enterprise-wide view of its use of Salesforce for the first time, creating a centre of excellence (CoE) and funded it to improve internal capabilities around the platform. The CoE was set up with the assistance of Appirio, which is owned by Wipro. Woolworths has a five ...

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