DHS reveals cause of child support system outage

By Justin Hendry on Jun 1, 2018 1:26PM

WAN optimisation conflicts with old system.

The Department of Human Services has blamed a WAN optimisation tool for an outage to the country’s child support IT system earlier this year. The outage to both the Cuba and Pluto systems – which run in parallel – caused problems for staff providing child support services or ...

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