iTnews

University of Wollongong deploys dozens of enterprise apps

By Matt Johnston on Jun 4, 2018 11:28AM
University of Wollongong deploys dozens of enterprise apps

Process overhaul.

The University of Wollongong has deployed 32 apps using a 'low-code development' platform it adopted in March last year.

Chief information officer Fiona Rankin told iTnews the apps came under the umbrella of a business process management program of work.

The proliferation has been aided in part by the establishment of a 'citizen developer' model of work, where faculties and other university units can create apps themselves, in many cases to replace outdated spreadsheet-based tools.

Last week, UOW showcased one of the 32 apps, called international online student mobility, which makes the experience of interacting with the university easier for international students.

The app allows students to apply for a place at the university and to receive notifications of actions like faculty approvals.

Once approved, students can also add new subjects or submit course preferences, keep track of their study, and manage fees, payments and grants through the app.

The university can also process applications a lot faster since the entire end-to-end process is now online.

“Overall, the new process saves the team several days to a week in data entry work, which means they are able to contact the students regarding the next steps in their application much earlier than with [the] previous process,” Rankin said.

Payments are now processed same day compared to taking up to a fortnight under legacy processes.

Rankin said it was important to modernise the process, as it is often the first interaction international students have with the university.

“It was important to us that during this first interaction we were presenting ourselves as modern and efficient by making the process completely online and as simple and fast as possible,” she said.

Following a tender process, the university partnered with Appian for the software underpinning the business process management initiative.

Got a news tip for our journalists? Share it with us anonymously here.
Copyright © iTnews.com.au . All rights reserved.
Tags:
appian business process management digital transformation educationit software uow

Partner Content

Beat the DDoS blackmails in 2021
Partner Content Beat the DDoS blackmails in 2021
Shut the door on ransomware
Partner Content Shut the door on ransomware
MSI launches innovative new laptops
Partner Content MSI launches innovative new laptops
Why companies fail at picking cloud modernisation partners
Partner Content Why companies fail at picking cloud modernisation partners

Sponsored Whitepapers

Five questions to ask before you upgrade to a SIEM solution
Five questions to ask before you upgrade to a SIEM solution
Effectively addressing advanced threats
Effectively addressing advanced threats
The risky business of open source
The risky business of open source
Ensure your e-signatures are legally binding
Ensure your e-signatures are legally binding
Mitigating open source risk in your organisation
Mitigating open source risk in your organisation

Events

  • On-Demand Webinar: How Poly and Microsoft are Embracing Future Work Environments
  • Beat the DDoS blackmailers in 2021
By Matt Johnston
Jun 4 2018
11:28AM
0 Comments

Related Articles

  • Flinders Uni taps Workday in HR overhaul
  • TAFE NSW's Oracle IT system build climbs $22m after insourcing shift
  • RMIT leans on big data for online shift
  • How the University of South Australia scaled its systems for all-online exams
Share on Twitter Share on Facebook Share on LinkedIn Share on Whatsapp Email A Friend

Most Read Articles

Australia Post is building a digital twin of its delivery network

Australia Post is building a digital twin of its delivery network

Google threatens to withdraw search engine in Australia

Google threatens to withdraw search engine in Australia

NBN Co runs fixed wireless tower on diesel generator for over two years

NBN Co runs fixed wireless tower on diesel generator for over two years

NBN Co saves $1m a year by powering down idle line cards

NBN Co saves $1m a year by powering down idle line cards

You must be a registered member of iTnews to post a comment.
Log In | Register
All rights reserved. This material may not be published, broadcast, rewritten or redistributed in any form without prior authorisation.
Your use of this website constitutes acceptance of nextmedia's Privacy Policy and Terms & Conditions.