'Significant breakdowns' mar NSW shared services outsourcing

By Paris Cowan on Nov 14, 2016 10:57AM

Auditor casts doubt on Unisys/Infosys performance.

The NSW auditor-general has called out “significant breakdowns” in the migration of back-office delivery from ServiceFirst to Unisys and Infosys, telling the NSW government it needs take heed of what it has learnt before its next privatisation exercise. The outsourcing of IT ...

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