iTnews

Optus services suffer six-hour Sunday outage

By Munir Kotadia on Mar 30, 2014 3:46PM
Optus services suffer six-hour Sunday outage

‘Radio frequency’ issue blamed.

Optus customers across three states lost internet, cable tv and phone line services on Sunday morning, with some customers being left disconnected for up to six hours.

An Optus spokesperson told iTnews the fault was caused by a “radio frequency short”, which was causing interruptions to high speed data services.

“Radio frequency faults can sometimes take a little bit of time to isolate. It is affecting TV and internet services primarily but it can also affect phone lines. We have technicians looking into the issue and they are working to restore it as quickly as possible," the spokesperson said.

It is unclear exactly how many people were affected in total.

One iTnews reader who requested anonymity first noticed internet and television services go offline just after 9am. Services were restored just after 3pm, he said.

Optus' website listed outages in Bondi Junction, Ryde, West Ryde, Denistone, and Botany in Sydney. It also warned that services in parts of Victoria (Caulfield South, Laverton, Seabrook) and Greenslopes in Queensland were experiencing difficulties.

Affected customers in these areas would “have no access to their internet, phone & Optus TV services for the duration of the outage", the site advised.

Got a news tip for our journalists? Share it with us anonymously here.
Copyright © iTnews.com.au . All rights reserved.
Tags:
bondi cable frequency optus outage radio ryde sydney telco/isp telephone
By Munir Kotadia
Mar 30 2014
3:46PM
0 Comments

Related Articles

  • Optus CEO Allen Lew to step down
  • ATO moves to break up $1bn Optus megadeal
  • Optus cops $6.4m fine for dodgy NBN disconnection claims
  • Optus makes 220-store Apple-for-business push
Share on Twitter Share on Facebook Share on LinkedIn Share on Whatsapp Email A Friend

Most Read Articles

ATO moves to break up $1bn Optus megadeal

ATO moves to break up $1bn Optus megadeal

Inside Infosys' complex Centrelink payments calculator overhaul

Inside Infosys' complex Centrelink payments calculator overhaul

Google co-founders step aside as Pichai takes helm of parent Alphabet

Google co-founders step aside as Pichai takes helm of parent Alphabet

CBA slammed by RBA for stalling New Payments Platform

CBA slammed by RBA for stalling New Payments Platform

You must be a registered member of iTnews to post a comment.
Log In | Register

Whitepapers from our sponsors

Are you getting profitable outcomes from your IT?
Are you getting profitable outcomes from your IT?
Your Microsoft Security journey starts here
Your Microsoft Security journey starts here
Is your AWS framework well-architected?
Is your AWS framework well-architected?
Why you should  reassess your cybersecurity posture
Why you should reassess your cybersecurity posture
How will you manage the cloud data deluge?
How will you manage the cloud data deluge?

Events

  • Gartner Data & Analytics Summit
  • 3rd Intelligent Automation Sydney Summit
  • 2nd Data Governance & Management Summit Melbourne
  • Technology Risk Management Summit 2020
  • 7th University IT Service Strategy & Challenges
All rights reserved. This material may not be published, broadcast, rewritten or redistributed in any form without prior authorisation.
Your use of this website constitutes acceptance of nextmedia's Privacy Policy and Terms & Conditions.