iTnews
  • Home
  • News
  • Technology
  • Telco/ISP

Vodafone suffers near-nationwide 3G outage

By Staff Writers on Jun 26, 2012 12:06PM
Vodafone suffers near-nationwide 3G outage

Updated: Core router at fault.

Vodafone Australia has reported outages affecting most of its national 3G network.

The telco, which is undergoing a $500 million overhaul of its mobile infrastructure, told customers through Twitter and its network status page of 3G connection issues affecting users in all states and territories, except Western Australia and the ACT.

The company said customers "may be experiencing issues accessing 3G data services" from 9.12am AEST.

Users on the Whirlpool user forums reported services beginning to become available again at about 11.45am, some two-and-a-half hours after the outages began.

A spokesman for the telco told iTnews the issue was caused by core router outage this morning.

"The fault was quickly rectified, however, many customers may have experienced slow data throughput until approximately 9.50am, when all 3G services (with the exception of some areas of regional NSW) returned to normal," he said.

"We rectified the fault that was affecting services to some areas of regional NSW just after 11.30am. We apologise to customers that experienced any inconvenience."

Vodafone has strived to gain back customer confidence in its network after ongoing outages to the network led to a customer exodus in late 2010.

The telco reported the loss of more than 500,000 subscribers over the course of 2011 and recently instituted a "network guarantee" allowing new customers back out of their agreements within 30 days.

Got a news tip for our journalists? Share it with us anonymously here.
Copyright © iTnews.com.au . All rights reserved.
Tags:
3gmobileoutagestelco/isptelecommunicationvodafone

Partner Content

Why rethinking your CMS is crucial for customer retention
Promoted Content Why rethinking your CMS is crucial for customer retention
How to turn digital complexity into competitive advantage
Promoted Content How to turn digital complexity into competitive advantage
Accenture and Google Cloud team up to create a loveable, Australian-first, renewable energy product
Promoted Content Accenture and Google Cloud team up to create a loveable, Australian-first, renewable energy product
Security "mindset shift" needed to protect organisations
Promoted Content Security "mindset shift" needed to protect organisations

Sponsored Whitepapers

Extracting the value of data using Unified Observability
Extracting the value of data using Unified Observability
Planning before the breach: You can’t protect what you can’t see
Planning before the breach: You can’t protect what you can’t see
Beyond FTP: Securing and Managing File Transfers
Beyond FTP: Securing and Managing File Transfers
NextGen Security Operations: A Roadmap for the Future
NextGen Security Operations: A Roadmap for the Future
Video: Watch Juniper talk about its Aston Martin partnership
Video: Watch Juniper talk about its Aston Martin partnership

Events

  • Micro Focus Information Management & Governance (IM&G) Forum 2022
  • CRN Channel Meets: CyberSecurity Live Event
  • IoT Insights: Secure By Design for manufacturing
  • Cyber Security for Government Summit
  • Forrester Technology & Innovation Asia Pacific 2022
By Staff Writers
Jun 26 2012
12:06PM
0 Comments

Related Articles

  • ACCC towers inquiry open for submissions
  • TPG Telecom puts fresh targets on IT simplification
  • Telstra, Optus, Vodafone ready multi-factor authentication
  • ACMA clamps down on SIM-swap frauds
Share on Twitter Share on Facebook Share on LinkedIn Share on Whatsapp Email A Friend

Most Read Articles

Australia scraps digital passenger cards for international arrivals

Australia scraps digital passenger cards for international arrivals

PayTo rollout kicks off

PayTo rollout kicks off

Neobank Volt exits the banking industry

Neobank Volt exits the banking industry

Westpac sets sights on hybrid meeting spaces

Westpac sets sights on hybrid meeting spaces

Digital Nation

Personalisation strategies need to be built from the ground up
Personalisation strategies need to be built from the ground up
Case Study: Multicloud business drivers at MLC Life Insurance
Case Study: Multicloud business drivers at MLC Life Insurance
Case study: AFL kicks goals with its new digital platform
Case study: AFL kicks goals with its new digital platform
Case Study: Good360 deploys NetSuite, Magento and Salesforce
Case Study: Good360 deploys NetSuite, Magento and Salesforce
Case Study: EY invests in AI to improve approach to flexible working
Case Study: EY invests in AI to improve approach to flexible working
All rights reserved. This material may not be published, broadcast, rewritten or redistributed in any form without prior authorisation.
Your use of this website constitutes acceptance of nextmedia's Privacy Policy and Terms & Conditions.